Data Center Controls Tech, Controls team

Amazon Web Services (AWS); Canton (MS); On-site; USD 77,500 - 135,700; Full time

Benefits offered by this job

Health insurance

401(k) matching

Restricted stock units (RSUs)

Job summary

Amazon Data Services, Inc. is seeking a Controls Technician to support the building management and electrical power monitoring systems in its data centers. You will install, test, and start equipment, read schematics, and supervise low-voltage wiring while ensuring safety and AWS requirements.

The role includes on-call rotation, incident response, and collaboration with vendors and internal teams. Prior AWS experience and ISA CCST certification are preferred.

Qualifications

• High school diploma or equivalent; technical training preferred.
• 4 years of relevant industrial controls or HVAC controls experience, or 6 years in lieu of a degree.
• Knowledge of industrial controls systems, meters, devices, sensors, relays and troubleshooting tools.
• 3 years of experience with low voltage controls, wiring, networking signals, and related systems.

Responsibilities

• Deploy, service, and upgrade BMS and EPMS systems across multiple data centers.
• Mentor Facilities team on BMS/EPMS operation and control.
• Audit and manage asset management systems for BMS/EPMS installations.

Skills

Industrial controls

Low voltage wiring

Networking

Electrical schematics

Troubleshooting

Education

High school diploma or equivalent

Associate’s degree / trade training in technical field

Job description

The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.

Key Job Responsibilities

• Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.
• Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.
• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations.
• Manage small to medium size projects and programs.
• Perform point to point checkouts between field devices and controllers.
• Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.
• Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.
• Installation, replacement, configuration, and calibration of sensors.
• Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.
• Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Commissioning and systems level testing support.
• Create red-lined drawings and documentation of systems.
• Follow change management process to generate work requests and method of procedures.
• Participate in Factory witnessed tests at vendors or in panel builders facility.
• Perform other tasks as assigned by manager.
• Recommend design improvements based on consultation with users and system operation.
• Perform root cause analysis during testing and commissioning.
• Ensure all personnel on site utilize proper safety methodology.
• Work on-call and a rotating schedule when required and respond to after-hours emergencies.
• Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.
• Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.

Physical Requirements

• Walk job-sites in uneven terrain and work at heights and from ladders.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.
• On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.

A Day in the Life

A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools.

Basic Qualifications

• High school or equivalent diploma.
• Associate’s degree, trade school certification, or other certified training in a related technical field with 4 years of relevant industrial Controls or HVAC controls experience, OR 6 years of relevant industrial or HVAC controls experience in lieu of a degree.
• Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries.
• 3 years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems.
• Ability to work non-standard hours and differing work rotations/shifts and overtime as required.

Preferred Qualifications

• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Experience using common communication protocols (MQTT, BACnet, and/or Modbus).
• 5+ years of experience in controls/automation, construction or related field in a technical environment.
• Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
• Experience in data centers or mission critical environment.
• Fundamental knowledge of network design and layout as well as low voltage (copper/fiber) cabling.
• Prior AWS/Amazon experience.
• 4+ years of military service.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

USA, MS, Canton - 77,500.00 - 135,700.00 USD annually

Company - Amazon Data Services, Inc.

Job ID: A10468695