Data Center Area Operations Manager (AWS)

Amazon; Boardman (OR); On-site; USD 145,400 - 254,500; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) matching

Paid time off

Parental leave

Sign-on payments

Job summary

Amazon in Oregon is seeking a Data Center Operations Cluster Manager to lead a large organization of data center professionals and managers. You will drive safety, availability, and efficiency while shaping strategic plans and mentoring managers and technicians.

This senior role focuses on developing best practices, coordinating infrastructure projects, and delivering scalable data center operations to support AWS growth and customer needs across the region.

Qualifications

• 5+ years of management experience.
• 5+ years of operations management experience.
• Experience with Lean/Six Sigma.
• 3+ years of managing managers experience.
• Bachelor's degree or above in computer science, computer engineering, or related field, or experience managing teams in these fields.

Responsibilities

• Lead and supervise a team of Data Center Managers (3-9 Area and front-line managers) and 100-150 hourly technicians within Regional Data Centers.
• Drive operational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective including mentoring and training.
• Develop, improve, and share operational best practices across the globe.
• Hiring, managing, and developing the operations management team including data center managers and data center operations technicians.
• Planning and executing the Infrastructure Operations component of new AWS data center build-outs, new colocation build-outs, AWS data center expansions, and colocation expansions, including the network and server rack infrastructure to facilitate the daily operations.
• Continuous improvement of operational processes, procedures, methods, and tools.

Skills

Management experience

Operations management

Lean/Six Sigma

Leadership of managers

Cross-functional collaboration

Education

Bachelor's degree or above in computer science, computer engineering, or related field

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online and continue to build and expand The Cloud this is your chance to make history.

The Data Center Community is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our data center operations organization in the Eastern Oregon Region as a Data Center Operations (DCO) Cluster Manager. Data Center Operations Cluster Manager is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing managers who own data center infrastructure including the operational availability of network and server systems at scale.

Key Job Responsibilities

• Lead and supervise a team of Data Center Managers (3-9 Area and front-line managers) and 100-150 hourly technicians within Regional Data Centers.
• Drive operational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective including mentoring and training.
• Develop, improve, and share operational best practices across the globe.
• Hiring, managing, and developing the operations management team including data center managers and data center operations technicians.
• Planning and executing the Infrastructure Operations component of new AWS data center build-outs, new colocation build-outs, AWS data center expansions, and colocation expansions, including the network and server rack infrastructure to facilitate the daily operations.
• Continuous improvement of operational processes, procedures, methods, and tools.

A typical day at AWS is that there is no typical day. The business is constantly changing and as a leader in this space, your daily involves helping leading your team to adapt to those changes and add value to the business. You will be expected to role‑model positive behaviors on the ground and inside the data halls every day and contribute to a strong and supportive organizational culture. A leader in this space has the daily flexibility to understand what is most important at that moment and adjust accordingly. We work hard, have fun and make history…daily.

Basic Qualifications

• 5+ years of management experience
• 5+ years of operations management experience
• Experience with Lean/Six Sigma
• 4+ years of professional work experience, or experience in technical work related to computer systems and technology components
• 3+ years of managing managers experience
• Bachelor's degree or above in computer science, computer engineering, or related field, or experience managing teams in these fields

Preferred Qualifications

• 3+ years of work in identifying security issues and risks, and developing mitigation plans experience
• 7+ years of team management experience
• 10+ years of design, construction or program management in mission critical facilities experience
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Knowledge of Lean Manufacturing & Continuous Improvement principles & techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is USD 145,400.00 – 254,500.00 annually. The Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Location: USA, OR, Boardman