Data Analytics TPM & Business Analyst (Agile)

NTT Data Americas, Inc.; Franklin (TN); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

Med/dental/vision insurance

Flexible spending or health savings

AD&D insurance

Employee assistance

401k program

Additional benefits

Job summary

NTT DATA Americas, Inc. is seeking a Business Analyst II to capture data for the IT department and translate complex requirements into clear language for cross-team use.

You will interface with customers and stakeholders for intake and work with IT leaders to coordinate program delivery via Agile methodology. As an Individual Contributor, you will collect, rationalize and document business requirements, track KPIs, and maintain DevOps boards.

Qualifications

• Bachelor's degree in business, computer science, or equivalent working experience.
• 5 years experience in managing project delivery for data analytics or software engineering field.
• 3 years experience with Agile methodology by taking active roles as scrum master.
• 2 years experience with digital front door function as technical program manager (TPM) to handle intake with stakeholders, prioritization with IT senior leaders, and execution follow-up with Data Analytics engineers.
• Strong communication skills including interaction with stakeholders.
• Excellent interpersonal skills and situational skills to drive consensus and alignment.
• Deep sense of accountability and ownership.

Responsibilities

• Work with technical team members, IT leaders, and business stakeholders to collect and rationalize business requirements, estimate workload effort and timeline, and communicate progress status to stakeholders.
• Organize and follow through progress with technical engineers via Agile methodology in each scrum planning and execution.
• Build documentation and collaborate with team members to ensure comprehensive and updated documentation for system information, process flow, standards, and best practices for data products.
• Work with IT senior leaders to prioritize business demands based on technical team burn rate and workload.
• Be the focal point for customer communications for break/fix support, new request intake discovery, and inter-team collaborations.
• Capture and track Data Analytics team performance KPIs such as customer delightfulness survey results.
• Manage team DevOps boards for task assignments and tracking.

Skills

Communication skills

Interpersonal skills

Accountability

Agile/Scrum

Stakeholder management

Education

Bachelor's degree in business/related field

Job description

NTT DATA Americas, Inc. is seeking a Business Analyst II to capture data for the IT department and translate complex requirements into clear language for cross-team use.

You will interface with customers and stakeholders for intake and work with IT leaders to coordinate program delivery via Agile methodology. As an Individual Contributor, you will collect, rationalize and document business requirements, track KPIs, and maintain DevOps boards.