Data Analyst I - FSO

City of Boise, ID; Boise (ID); Hybrid; USD 32,000 - 39,000; Full time

Job summary

The City of Boise, ID is seeking a Data Analyst I in a hybrid role to support Facilities Services and Operations. You will collect, validate, and analyze operational data to improve reporting, dashboards, and documentation.

You will provide first-line guidance on approved systems and collaborate with staff to ensure data quality. The role emphasizes data integrity, constructing standard reports, and helping teams make data-driven decisions.

Qualifications

• Bachelor's degree in data analytics, statistics, mathematics, public administration, information systems, business, or related field.
• General office practices and essential equipment knowledge.
• Basic data collection, validation, and reporting methods.
• Experience with databases, spreadsheets, reporting tools and data visualization.
• Ability to develop and maintain routine dashboards and documentation.

Responsibilities

• Collect, organize, validate, and analyze information from systems and sources.
• Build and maintain standard reports, dashboards, and datasets.
• Identify trends, discrepancies, and data-quality issues and communicate findings.
• Maintain facility, location, and asset data in the database.
• Provide first-line assistance and basic training on system processes and data entry.

Skills

Data analysis

Data validation

Data reporting

Data visualization

Communication

Attention to detail

Team collaboration

Problem solving

Education

Bachelor's degree in data analytics, statistics, mathematics, public administration, information systems, business

Tools

VueWorks

Power BI

SQL

Databases

Excel

Job description

Join the City of Boise in a hybrid role supporting Facilities Services and Operations (FSO). As a Data Analyst I, you'll help keep facility and asset information accurate and usable by collecting, validating, and analyzing operational data. The work supports clear reporting and improves how teams use data through dashboards, datasets, documentation, and first-line guidance on approved systems.

Location: Boise, ID (hybrid)
Compensation: USD 23-28 per hour

What you'll do

• Perform routine or repetitive tasks using set procedures; resolve basic issues and route complex problems to higher-level staff.
• Collect, organize, validate, and analyze information from operational systems, databases, spreadsheets, and other sources.
• Build and maintain standard reports, dashboards, and datasets; identify trends, discrepancies, and data-quality issues; communicate findings to the appropriate staff.
• Maintain current facility, location, building-system, equipment, preventive maintenance, work order, utility, and related asset data in the database.
• Process asset additions, replacements, relocations, updates, and deactivations; monitor data-quality controls; correct routine discrepancies; coordinate items needing operational or technical review.
• Partner with FSO staff and other assigned users to understand routine reporting, data, and system needs.
• Document business processes and user requirements; maintain data dictionaries, procedures, report documentation, user guides, and training resources.
• Provide first-line assistance and basic training on approved system processes, data entry, reports, and dashboards; coordinate assigned technical issues with Information Technology, vendors, consultants, and internal experts.
• Support assigned projects and process-improvement efforts through data collection, validation, testing, analysis, reporting, and documentation.
• Recommend improvements and implement approved changes within established procedures and assigned authority.
• Collaborate with other department data analysts on shared reporting, documentation, data-quality, and analytical practices.
• Support special projects and short-term departmental priorities, including peer review and knowledge sharing.
• Primarily support FSO, with possible assistance for fleet services or other department programs as assigned.
• Perform other duties as assigned.

What you bring

• Bachelor's degree in data analytics, statistics, mathematics, public administration, information systems, business, environmental science, or a related field, or an equivalent combination of education and experience.
• General office practices, procedures, and essential equipment.
• Basic data collection, research, validation, and reporting methods.
• Computer usage experience with software, databases, spreadsheets, reporting tools, and data visualization applications.
• Basic reporting and data visualization principles.
• Records management and process documentation practices.
• Ability to gather, organize, analyze, interpret, and report operational and project data using established methods and procedures.
• Ability to develop and maintain routine reports, dashboards, datasets, and documentation.
• Skill in identifying and investigating data-quality, reporting, and system issues, with escalation for complex or unresolved items.
• Logical problem-solving, ability to distinguish findings from assumptions, and sound judgment within assigned responsibilities.
• Strong attention to detail and ability to produce accurate, organized work.
• Consistent application of established data, information security, privacy, and data-handling standards and procedures.
• Effective communication of analytical results to audiences with varying technical knowledge.
• Collaborative work style with operational, analytical, and technical staff.
• English communication skills necessary for efficient job performance.

Technologies

• Excel
• Power BI
• SQL
• Databases
• VueWorks

Preferred experience

• Two years of experience providing data collection, validation, reporting, analysis, system support, or related services.
• Experience with Excel, Power BI, SQL, databases, or operational information systems.
• Familiarity with computerized maintenance or enterprise asset management systems, including VueWorks or a comparable platform, and experience working with facilities, fleet, public works, utility, work order, maintenance, or asset data.

Additional requirements and working conditions

• Must pass City of Boise background check processes, including a criminal history check and reference checks per the City of Boise Hiring Process Regulation.
• Hybrid work eligible.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Occasionally lift/carry up to 10 pounds; rarely lift/carry up to 35 pounds; rarely push/pull up to 35 pounds. Sensory ability to talk, hear, and touch; close vision, distance vision, peripheral vision, and depth perception required. Sit, stand, and walk as needed. Work includes inside conditions.