Data Analyst/Data Science, AIOps Engineer

DXC Luxoft; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Luxoft is seeking an experienced Senior AIOps Architect to lead enterprise-scale AIOps initiatives across IT operations. The role focuses on advancing chatbot capabilities, integrating LLM-driven agents, and building intelligent monitoring with predictive analytics for proactive operations.

You will design scalable event correlation, anomaly detection, and forecasting solutions, collaborating with infrastructure and network teams to automate incident response and root-cause analysis.

Qualifications

• 10+ years in IT Operations, Network Engineering, or Infrastructure Management.
• Strong experience with AIOps platforms and intelligent monitoring solutions.
• Expertise in Large Language Models (LLMs), AI-powered Chatbots, and Generative AI.
• Experience in event correlation, anomaly detection, forecasting, and observability platforms.
• Understanding of AI Builder, automation frameworks, and IT Operations processes.
• Excellent stakeholder management and solution architecture skills.

Responsibilities

• Scale and enhance enterprise-wide AIOps platforms to improve visibility, monitoring, and operational efficiency.
• Enhance the WALLE chatbot capability by integrating new AI agents and LLM-based solutions.
• Design and implement intelligent event correlation, forecasting, anomaly detection, and predictive monitoring solutions.
• Collaborate with infrastructure, network, and operations teams to automate incident management and root cause analysis.
• Drive innovation in AI-powered operations and improve service reliability through advanced analytics and automation.

Skills

IT Operations

Network Engineering

Infrastructure Management

AIOps platforms

Intelligent monitoring

LLMs

AI-powered Chatbots

Generative AI

Event correlation

Anomaly detection

Forecasting

Observability

AI Builder

Automation frameworks

IT Operations processes

Stakeholder management

Solution architecture

Enterprise monitoring

Operational intelligence

GoLang

Job description

Project description

We are seeking an experienced Senior AIOps Architect with expertise in Artificial Intelligence for IT Operations (AIOps), Large Language Models (LLMs), Chatbots, and intelligent monitoring platforms. The ideal candidate will be responsible for driving enterprise-scale AIOps initiatives, enhancing chatbot capabilities, implementing predictive analytics, and building intelligent correlation and anomaly detection solutions across the IT landscape.

Responsibilities

• Scale and enhance enterprise-wide AIOps platforms to improve visibility, monitoring, and operational efficiency.Enhance the WALLE chatbot capability by integrating new AI agents and LLM-based solutions.Design and implement intelligent event correlation, forecasting, anomaly detection, and predictive monitoring solutions.Collaborate with infrastructure, network, and operations teams to automate incident management and root cause analysis.Drive innovation in AI-powered operations and improve service reliability through advanced analytics and automation.

SKILLS

Must have

• 10+ years of experience in IT Operations, Network Engineering, or Infrastructure Management.Strong experience with AIOps platforms and intelligent monitoring solutions.Expertise in Large Language Models (LLMs), AI-powered Chatbots, and Generative AI technologies.Experience in event correlation, anomaly detection, forecasting, and observability platforms.Strong understanding of AI Builder, automation frameworks, and IT Operations processes.Experience building scalable enterprise monitoring and operational intelligence solutions.Excellent stakeholder management and solution architecture skills.

Nice to have

• GoLang