Data Analyst - Center of Excellence

Elliot Hospital of the City of Manchester; Manchester (NH); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Tuition reimbursement

403b retirement plan

Referral bonuses

Earned time off

Job summary

Elliot Health System in Manchester, NH, seeks a Data Analyst to translate healthcare data into actionable insights for daily reporting and analytics across the health system. The role combines quantitative analysis, data validation, and performance metric development to improve clinical and operational outcomes.

You will coach teams on data use, support quality initiatives, and collaborate with the Center of Excellence to drive data-informed decisions across projects and customers.

Qualifications

• Bachelor's degree in analytics, computer science, engineering, public health, or related field.
• 2–3 years of analytics or quantitative work experience.
• Strong Excel skills and knowledge of Crystal Reports.
• Experience with SQL and a data analysis language (R, Python, or similar) preferred.

Responsibilities

• Perform simple to complex analysis of healthcare data from multiple sources.
• Support day-to-day analytical and reporting needs for projects and teams.
• Consolidate data, present insights to leaders, and coach users on data use.
• Develop performance metrics and assist with quality improvement initiatives.
• Conduct root cause analysis and manage analytics through project lifecycles.

Skills

Analytical mindset

Quantitative analysis

Coaching and mentoring

Education

Bachelor's degree in analytics

Tools

SQL

Crystal Reports

Excel

Minitab

SPSS

Tableau

R

Python

EMR

Job description

The Data Analyst - Center of Excellence plays a key role in translating healthcare data into actionable insights that support daily reporting and analytical needs across the health system. This position combines quantitative analysis, data validation, performance metric development, and coaching to help teams improve clinical and operational outcomes.

Role Overview

Responsible for simple to complex analysis of healthcare data sourced from internal and external datasets to meet day-to-day analytical and reporting needs across projects, strategic imperatives, teams, and customer groups within the organization. The role also supports the CCE department and Elliot Management Systems across the health system.

Responsibilities

• Perform simple to complex analysis of healthcare data from internal and external sources.
• Support day-to-day analytical and reporting needs for projects, strategic imperatives, teams, individual customers, the CCE department, and Elliot Management Systems across the health system.
• Consolidate data, make data meaningful, and present information to organizational leaders and members.
• Serve as a coach to help members of the organization understand and use data.
• Support quality-based initiatives by defining performance and outcome metrics, creating and redesigning processes, and performing data validation.
• Identify opportunities that support improved clinical and operational outcomes.
• Conduct extensive root cause analysis and manage analytics at all stages of a project, from inception through completion.

Requirements

• Bachelor’s degree in analytics, computer science, engineering, public health, or a related field (Required).
• 2 to 3 years of previous analytics and/or quantitative work experience (Required).
• Strong skills in Microsoft products, including Excel, and knowledge of Crystal Reports (Required).
• Experience with SQL and use of a data manipulation and analysis programming language (R, Python, or similar) (Preferred).

Technologies

• SQL
• Crystal Reports
• Excel
• Minitab
• SPSS
• Business Objects
• Tableau
• R
• Python
• EMR

Education & Experience

The position requires a Bachelor’s degree in analytics, computer science, engineering, public health, or a related field, along with 2 to 3 years of previous analytics and/or quantitative work experience.

Work Schedule

Work shift: Days, 8 - 5.

Location

Location: Manchester, NH (hybrid)

Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees.
• Short term and long term disability, Accident insurance, and life insurance.
• Tuition Reimbursement.
• Referral bonuses.
• Accrued earned time for full-time and part-time employees.
• 403b Retirement plans, with generous employer contributions.

About the Team

The Center of Excellence team supports Elliot Health System by focusing on long-term change in the organization’s culture and leadership philosophy. The team partners with colleagues to systematically manage and improve business and operational processes to meet patient expectations, with an emphasis on becoming a learning organization and developing people.

Analysts within the team provide consulting, coaching, research, analysis, and reporting support for Quality, Utilization, Regulatory, Operations and Performance Improvement initiatives. The analytics team designs and develops intuitive data-driven tools intended to enable self-directed decision-making.

What You’ll Need to Do With Tools and Data

• Work with relational databases using SQL.
• Use Crystal Reports, Excel, Minitab, SPSS, Business Objects, Tableau, and other tools as needed.
• Access and use data via EMR and other internal software or systems.
• Write SQL queries to extract and manipulate data using select statements, sub-queries, views, and joins across multiple tables.