Data Analyst - Air Travel Analytics

Grand Circle Travel; Boston (MA); Hybrid; USD 83,000 - 97,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Travel discounts

401(k) match

Tuition assistance

Commuter benefits

Job summary

Grand Circle Travel, based in Boston, seeks an analytical BI Analyst to design and maintain dashboards, KPIs, and data models across contracting, finance, and operations. You will turn business requirements into scalable analytics, automate reporting processes, and drive insights that influence pricing and performance decisions.

The role requires 1–3 years in analytics, strong Power BI and SQL skills, and the ability to present complex findings clearly to stakeholders.

Qualifications

• Bachelor's degree in Analytics, Business Administration, Data Science, Economics, Statistics, Information Systems, or a related field.
• 1-3 years of experience in analytics, business intelligence, reporting, data management, or a related analytical role.
• Advanced experience with Power BI/DAX and SQL.
• Strong analytical and problem-solving skills with the ability to interpret complex datasets and translate findings into business recommendations.
• Working knowledge of gathering user request and translating into technical requirements
• Excellent organizational skills with strong attention to detail and data accuracy.
• Strong written and verbal communication skills, including the ability to present findings to both technical and non-technical audiences.
• Ability to manage multiple priorities and work effectively in a fast-paced environment

Responsibilities

• Design, develop, and maintain dashboards, reports, and self-service analytics solutions that support operational and commercial decision-making.
• Build new data visualization capabilities and continuously enhance existing reporting to improve usability and business impact.
• Develop and monitor key performance indicators (KPIs), identifying trends, variances, risks, and opportunities.
• Translate business requirements into scalable reporting and analytical solutions.
• Drive automation of recurring reporting processes, reducing manual effort and improving efficiency.
• Partner with the Data Warehouse, Technology, external vendors, and other stakeholders to improve data quality, availability, and system performance.
• Investigate, troubleshoot, and resolve data discrepancies and reporting issues.
• Ensure critical business data is accurate, accessible, and efficiently integrated across reporting platforms.
• Support data validation, testing, and implementation efforts for new data sources and system enhancements.
• Contribute to data governance initiatives that improve reporting consistency and reliability.
• Conduct ad hoc analyses to support business initiatives, operational improvements, and leadership decision-making.
• Analyze performance trends related to pricing, profitability, customer behavior, product adoption, revenue, operational efficiency, and other key business drivers.
• Assist with strategic initiatives and identify opportunities for process automation and continuous improvement.
• Collaborate with cross-functional stakeholders to identify business challenges and develop data-driven solutions.
• Present findings and recommendations to management and business partners in a clear and actionable manner.

Skills

Power BI

SQL

Analytical thinking

Education

Bachelor's degree in Analytics, Business Administration, Data Science, Economics, Statistics, Information Systems, or a related field

Job description

Reporting to:Director Air Contracting and Analytics

Department: Contracting

Location: Boston, MA (Hybrid) or FL - Remote

Position Summary

Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.

We are seeking a highly analytical and detail-oriented Analyst, Business Intelligence & Analytics to support data-driven decision-making across multiple business functions, including Air Contracting, Trip Protection Product (TPP), Finance, Operations, and other commercial teams. This role will be responsible for developing reporting and analytics solutions, ensuring data quality and accessibility, performing ad hoc analyses, and providing actionable insights that support operational and strategic initiatives.

The ideal candidate combines strong technical skills with business acumen, enabling them to translate complex data into clear recommendations and scalable reporting solutions. This individual will play a key role in advancing reporting automation, process improvement, forecasting, and performance measurement initiatives across the organization.

This position reports to the Director, Air Contracting & Analytics

• Reporting & Business Intelligence (50%)
• Design, develop, and maintain dashboards, reports, and self-service analytics solutions that support operational and commercial decision-making.
• Build new data visualization capabilities and continuously enhance existing reporting to improve usability and business impact.
• Develop and monitor key performance indicators (KPIs), identifying trends, variances, risks, and opportunities.
• Translate business requirements into scalable reporting and analytical solutions.
• Drive automation of recurring reporting processes, reducing manual effort and improving efficiency.
• Data Management & Quality (25%)
• Partner with the Data Warehouse, Technology, external vendors, and other stakeholders to improve data quality, availability, and system performance.
• Investigate, troubleshoot, and resolve data discrepancies and reporting issues.
• Ensure critical business data is accurate, accessible, and efficiently integrated across reporting platforms.
• Support data validation, testing, and implementation efforts for new data sources and system enhancements.
• Contribute to data governance initiatives that improve reporting consistency and reliability.
• Business Analytics & Strategic Support (25%)
• Conduct ad hoc analyses to support business initiatives, operational improvements, and leadership decision-making.
• Analyze performance trends related to pricing, profitability, customer behavior, product adoption, revenue, operational efficiency, and other key business drivers.
• Assist with strategic initiatives and identify opportunities for process automation and continuous improvement.
• Collaborate with cross-functional stakeholders to identify business challenges and develop data-driven solutions.
• Present findings and recommendations to management and business partners in a clear and actionable manner.

Qualifications

• Bachelor's degree in Analytics, Business Administration, Data Science, Economics, Statistics, Information Systems, or a related field.
• 1-3 years of experience in analytics, business intelligence, reporting, data management, or a related analytical role.
• Advanced experience with Power BI/DAX and SQL.
• Strong analytical and problem-solving skills with the ability to interpret complex datasets and translate findings into business recommendations.
• Working knowledge of gathering user request and translating into technical requirements
• Excellent organizational skills with strong attention to detail and data accuracy.
• Strong written and verbal communication skills, including the ability to present findings to both technical and non-technical audiences.
• Ability to manage multiple priorities and work effectively in a fast-paced environment

Total Rewards
The base salary range for this role is $83,000 – $97,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:

• Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
• Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day – and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
• Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
• Your future, secured: 401(k) with company match, life insurance, and disability coverage
• Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
• Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.