Data Analyst

GAC; Houston (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical PPO Plan Offered

Vision

401(k) Match - up to 6 percent once be

Job summary

Gulf Agency Company in Houston is seeking a detail-oriented data and tariff administrator to maintain tariffs, master data, and pricing structures within GACagent. You will support data accuracy, perform reconciliations, and collaborate with Operations, Commercial, and Finance to ensure data integrity.

The role emphasizes thorough data analysis, documentation, and ongoing process improvements, with on-site and flexible remote options.

Qualifications

• Bachelor’s degree in a related field preferred.
• Proficiency with Microsoft Office applications.
• Experience in tariffs, commercial data management, data reporting, pricing.
• Understanding vessel agency charging structures and port tariffs is desired.
• Excellent organizational and time-management skills.
• Strong communication and teamwork abilities.

Responsibilities

• Maintain, update, validate, and upload tariffs and rate structures in GACagent.
• Perform customer and supplier master data maintenance including KYC updates.
• Investigate discrepancies and coordinate with Operations, Commercial, and Finance.
• Gather, maintain, and organize data to support data management initiatives.
• Collaborate with cross-functional teams to ensure accurate data collection and analysis.
• Troubleshoot data issues and improve data quality and reliability.
• Maintain customer master data and ensure billing instructions are recorded in GACagent.
• Provide local system training to staff on GACagent and data processes.
• Contribute to continuous improvement of data management and reporting accuracy.

Skills

Tariff administration

Data management

Pricing & rates

Data analysis

MS Office

Customer communication

Cross-functional collaboration

Attention to detail

Education

Bachelor’s degree in related field

Tools

GACagent

GACShip

Job description

Location: Houston Office // Remote // Flexible

Reporting To: Commercial Manager

Department/Team: Shipping Administration

Employment Type: Full-Time

Travel Requirements: None

Key Technologies/Tools: Microsoft 365 applications, including Word, Excel, Outlook, and PowerPoint, as well as GACagent and GACShip (training provided on the job).

Desk Job: Must be able to sit long periods of time at a computer.

What would your day at GAC look like?

Maintain, update, validate, and upload customer tariffs, supplier tariffs, port tariffs, and service rate structures within GACagent.

Perform customer and supplier master data maintenance, including Know Your Customer (KYC) updates, tariff calculations, periodic reviews, and data audits to ensure completeness, consistency, and compliance with company standards.

Investigate and resolve tariff-related discrepancies and coordinate with Operations, Commercial, and Finance teams to ensure data remains current, accurate, and reliable.

Gather, maintain, and organize data to support data management initiatives and business objectives.

Collaborate with cross-functional teams to ensure data is accurately collected, analysed, and maintained.

Troubleshoot data-related issues and implement solutions to improve data quality, integrity, and reliability.

Maintain customer master data and ensure billing instructions are accurately recorded and updated within GACagent.

Provide local system and process training to employees requiring additional support, ensuring effective utilization of GACagent and related data management processes.

Support continuous improvement efforts by identifying opportunities to enhance data management, tariff maintenance, reporting accuracy, and operational efficiency.

What’s in it for you?

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.

With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.

Job requirements

What are we looking for?

Bachelor’s degree in a related field (Data Science, Statistics, Computer Science, Business Administration, etc.) preferred.

Proficient computer skills, strong communication skills, strong understanding of Microsoft Office applications.

Customer and Supplier Tariff Administration, Commercial Data Management, Database Maintenance, Data Analysis, Data Reporting, Pricing and Rate Management,

Understanding of vessel agency charging structures, port tariffs, supplier costs, and customer pricing models preferred.

Organizational Skills – Able to manage multiple tasks and requests simultaneously without losing track of deadlines or follow-ups.

Adaptability – Comfortable operating in a fast-paced, ever-changing environment where priorities can shift with little notice.

Team Collaboration – Works effectively across GAC offices, agent networks, and internal teams, contributing to a culture of shared accountability and mutual support.

Communication Skills – Able to effectively and clearly communicate thoughts and ideas, using appropriate language and grammar.

Medical PPO Plan Offered

Vision

401 (k) Match - up to 6 percent once eligible