Data Analyst

DataJobs; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical PPO Plan Offered

Dental

Vision

401(k) Match

Job summary

GAC is seeking a Data Analyst to support tariff and service rate data management within GACagent. The role emphasizes maintaining and validating customer and supplier tariffs, investigating discrepancies, and providing local training to ensure consistent system usage.

You will collaborate with Operations, Commercial, and Finance teams to keep data current and compliant, while driving data quality improvements and reporting accuracy across the organization.

Qualifications

• Bachelor’s degree in a related field (Data Science, Statistics, Computer Science, Business Administration, etc.) preferred.
• Strong computer skills and strong communication skills, with a solid understanding of Microsoft Office applications.
• Experience aligned with: Customer and Supplier Tariff Administration, Commercial Data Management, Database Maintenance, Data Analysis, Data Reporting, and Pricing and Rate Management.
• Understanding of vessel agency charging structures, port tariffs, supplier costs, and customer pricing models preferred.

Responsibilities

• Maintain, update, validate, and upload customer tariffs, supplier tariffs, port tariffs, and service rate structures within GACagent.
• Carry out customer and supplier master data maintenance, including Know Your Customer (KYC) updates, tariff calculations, periodic reviews, and data audits to support completeness, consistency, and compliance.
• Investigate and address tariff-related discrepancies, coordinating with Operations, Commercial, and Finance teams to keep data current, accurate, and reliable.
• Collect, maintain, and organize data to support data management initiatives and business objectives.
• Work with cross-functional teams to ensure data is collected, analyzed, and maintained accurately.
• Troubleshoot data-related issues and implement improvements to strengthen data quality, integrity, and reliability.
• Maintain customer master data and ensure billing instructions are accurately recorded and updated in GACagent.
• Provide local system and process training to employees who need additional support, supporting effective use of GACagent and related data management procedures.
• Support continuous improvement by identifying opportunities to enhance data management, tariff maintenance, reporting accuracy, and operational efficiency.

Skills

Data analysis

Communication

Organizational skills

Education

Bachelor's degree

Tools

Microsoft 365

GACagent

GACShip

Job description

The Data Analyst role at GAC supports accurate tariff and service rate data management within GACagent. The position focuses on maintaining and validating customer and supplier tariff information, investigating discrepancies, resolving data issues, and providing local training to support consistent system and process use.

Key Responsibilities

• Maintain, update, validate, and upload customer tariffs, supplier tariffs, port tariffs, and service rate structures within GACagent.
• Carry out customer and supplier master data maintenance, including Know Your Customer (KYC) updates, tariff calculations, periodic reviews, and data audits to support completeness, consistency, and compliance.
• Investigate and address tariff-related discrepancies, coordinating with Operations, Commercial, and Finance teams to keep data current, accurate, and reliable.
• Collect, maintain, and organize data to support data management initiatives and business objectives.
• Work with cross-functional teams to ensure data is collected, analyzed, and maintained accurately.
• Troubleshoot data-related issues and implement improvements to strengthen data quality, integrity, and reliability.
• Maintain customer master data and ensure billing instructions are accurately recorded and updated in GACagent.
• Provide local system and process training to employees who need additional support, supporting effective use of GACagent and related data management procedures.
• Support continuous improvement by identifying opportunities to enhance data management, tariff maintenance, reporting accuracy, and operational efficiency.

Required Qualifications

• Bachelor’s degree in a related field (Data Science, Statistics, Computer Science, Business Administration, etc.) preferred.
• Strong computer skills and strong communication skills, with a solid understanding of Microsoft Office applications.
• Experience aligned with: Customer and Supplier Tariff Administration, Commercial Data Management, Database Maintenance, Data Analysis, Data Reporting, and Pricing and Rate Management.
• Understanding of vessel agency charging structures, port tariffs, supplier costs, and customer pricing models preferred.

Tools and Technologies

• Microsoft 365 applications: Word, Excel, Outlook, and PowerPoint
• GACagent and GACShip (training provided on the job)

Location, Reporting, and Employment Details

• Location: Houston, TX (hybrid)
• Location options: Houston Office // Remote // Flexible
• Department/Team: Shipping Administration
• Reports to: Commercial Manager
• Employment type: Full-Time
• Travel requirements: None
• Desk job requirement: Must be able to sit long periods of time at a computer.

Soft Skills

• Organizational Skills: Ability to manage multiple tasks and requests at once while meeting deadlines and follow-ups.
• Adaptability: Comfort working in a fast-paced environment where priorities may change with little notice.
• Team Collaboration: Ability to work effectively across GAC offices, agent networks, and internal teams.
• Communication Skills: Clear communication using appropriate language and grammar.

Benefits

• Medical PPO Plan Offered
• Dental
• Vision
• 401(k) Match - up to 6 percent once eligible