Data Analyst

Globoforce Inc.; Framingham (MA); Hybrid; USD 92,000 - 130,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Workhuman in Framingham, MA is seeking a Data Analyst for Customer Data Solutions to help shape analytics for internal stakeholders and customers, moving from manual requests to self-service and AI-assisted experiences.

You will build production-grade data models, automate workflows, and collaborate across teams while applying SQL, dbt, and AI tools to deliver scalable insights and improve decision making.

Qualifications

• Proficiency in querying, analyzing, and visualizing large datasets using SQL and data visualization tools.
• Experience building production-grade data models; experience with dbt is a plus.
• Strong analytical problem-solving skills and business intuition.
• Demonstrated curiosity and hands-on use of generative AI, professionally or independently, to analyze data, write code, automate workflows, or build new capabilities.
• Exposure to AI coding tools, AI-assisted analytics, conversational analytics, or similar emerging technologies is a plus.
• Strong communication and project management skills and a highly collaborative approach to problem-solving.

Skills

SQL

Data visualization

Production-grade data models

Generative AI

AI tools exposure

Communication

Project management

Tools

dbt

Job description

Job Description: Data Analyst, Customer Data Solutions

Join the Business Analytics team at Workhuman, where we sit at the core of the organization, driving strategy and decision-making through data. As a Data Analyst, you will help shape the next generation of analytics at Workhuman—moving beyond manual data requests and traditional reporting toward intelligent, self-service, and conversational experiences for our internal stakeholders and customers. You will start by becoming an expert in how we deliver customer data today, using that knowledge to automate manual workflows and turn recurring needs into scalable capabilities. From there, you will help build data models, data products, and AI-assisted experiences that fundamentally change how people discover, explore, and act on data. The ideal candidate is intellectually curious, data-driven, technical, and business oriented. They will dive deep into our customer data, build production‑grade analytical solutions, and actively experiment with emerging technologies. We are looking for someone excited not just to make analytics faster, but to rethink how analytics is experienced.

This is a hybrid position, with three days per week onsite in our Framingham office.

What we can offer you:

• The opportunity to help shape the future of how Workhuman delivers analytics to internal stakeholders and customers
• Hands‑on experience building AI‑assisted, conversational, and self‑service analytics experiences
• Ownership over transforming highly manual workflows into scalable analytical capabilities
• The freedom to experiment with modern data and AI technologies and help define how we use them

The skills you will bring:

• Proficiency in querying, analyzing, and visualizing large datasets using SQL and data visualization tools
• Experience building production‑grade data models; experience with dbt is a plus
• Strong analytical problem‑solving skills and business intuition
• Demonstrated curiosity and hands‑on use of generative AI, professionally or independently, to analyze data, write code, automate workflows, or build new capabilities
• Exposure to AI coding tools, AI‑assisted analytics, conversational analytics, or similar emerging technologies is a plus
• Strong communication and project management skills and a highly collaborative approach to problem‑solving

Achievements:

• Built dashboards, data products, or self‑service capabilities that changed how people access and use data
• Automated or materially reinvented recurring analytical workflows
• Built or experimented with an AI‑enabled tool, workflow, or project, professionally or independently
• Translated ambiguous stakeholder or customer needs into scalable analytical solutions

The base salary range for this position is $92,000 to $130,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role. This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well‑being and work‑life balance.

About Workhuman

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long‑term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud‑based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity. Did you know we have an award‑winning culture across EMEA and North America: We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022. In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category. We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work. There are currently over 7.5 million users on the Workhuman® cloud across 180 countries. Our core values are Respect, Determination, Innovation and Imagination. Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. When people are recognized and celebrated at work, they thrive - so does business. And for 20-plus years we've made the global technology that brings more humanity to work. We're building more human workplaces for companies across the world by creating cultures of gratitude that see lowered turnover, improved performance, and increased engagement. Our customers are some of the most well‑known brands in the world, including LinkedIn and Cisco. Innovation. Determination. Imagination. Respect. At Workhuman, these are the values our humans live and breathe each day. And this is what we look for in each unique candidate. With technology and our people, we're creating a better future for the workplace, our communities, and the world. Because without the human, it’s just work.