Data Analyst

Jobs for Humanity; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

A consulting services company is seeking an expert to manage the RMA process and maintain accurate Install Bases. The role requires a Bachelor's degree in relevant fields like Computer Science or Statistics, along with basic SQL knowledge and familiarity with data visualization tools such as Excel, Power BI, or Tableau. The position emphasizes analytical skills and attention to detail, with the opportunity to standardize processes and drive efficiency within operations.

Qualifications

• Bachelor's degree in Computer Science, Statistics, Mathematics, or related field.
• Basic understanding of SQL and data visualization tools (Excel, Power BI, Tableau).
• Strong analytical mindset with a focus on detail.

Responsibilities

• Become the expert on the RMA process, ensuring smooth operation.
• Create and maintain accurate Install Bases after order fulfillment.
• Review customer reports to ensure data accuracy.
• Standardize processes across Service Supply Chain operations.
• Collaborate with teams for efficient process improvements.

Skills

Analytical mindset

Attention to detail

Basic understanding of SQL

Proficiency in Excel

Experience with Power BI

Knowledge of Tableau

Education

Bachelor's degree in Computer Science

Bachelor's degree in Statistics

Bachelor's degree in Mathematics

Job description

Job Description

What You'll Do

• Become the go-to expert on LesBaird Consulting LLC's RMA process—master it, own it, and keep it running smoothly so our customers get the support they deserve
• Create Install Bases like a pro following order fulfillment, bringing precision and accuracy to every single entry
• Keep Install Base data fresh and accurate by reviewing customer reports and validating information with a keen eye for detail
• Champion standardized processes across LesBaird Consulting LLC's Service Supply Chain—from RMA Management to Inventory, Depot Operations, and Repair Operations—making sure everyone's on the same page
• Partner with internal teams to dream up and roll out process improvements that boost efficiency, make operations repeatable, and scale our critical reporting functions to new heights

Qualifications

Requirements:

Bachelor's degree in Computer Science, Statistics, Mathematics, or related field.

Basic understanding of SQL and data visualization tools (Excel, Power BI, Tableau, etc.).

Analytical mindset and attention to detail.

Additional Information

All your information will be kept confidential according to EEO guidelines.