Dairy Service and Installation Technician

Midwest Livestock Systems, Inc.; Hobart (WI); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401K & matching

Holiday Pay

Paid Time Off

Life Insurance

Aflac

Job summary

Midwest Livestock Systems, Inc. is hiring for a position to service dairy farm customers with equipment installations and maintenance. The successful candidate will assess and repair dairy milking and refrigeration systems while ensuring good customer relationships.

Qualifications include a degree with a mechanical emphasis and strong customer service skills. Benefits offered include health, dental, and vision insurance, as well as a 401K plan.

Qualifications

• Quality focus and reliability are essential.
• Good customer relationship skills are vital.
• Understanding refrigeration and dairy milking equipment operations is required.

Responsibilities

• Assess and troubleshoot dairy milking systems.
• Make service calls ensuring customer satisfaction.
• Maintain a clean service vehicle and job site.

Skills

Quality focus

Reliable and Responsible

Positive attitude

Good customer relationship skills

Understanding of refrigeration, dairy milking equipment operation, installation, and repair

Ability to use common repair tools and techniques

Understanding of specialty tools and equipment

Ability to operate a forklift

Valid driver’s license

Education

Bachelor’s or associate degree with dairy or mechanical emphasis

Refrigeration Maintenance

Electrical experience

Tools

Common repair tools

Specialty tools for troubleshooting

Forklift

Job description

Job Summary

The primary duties are to work with dairy farm customers to service equipment, install equipment, provide emergency service and preventative maintenance.

Essential Duties and Responsibilities

• Assess, troubleshoot, repair, or install dairy milking, refrigeration, and manure equipment
• Responsible for making all assigned service calls in a professional and responsible manner. Customers must be satisfied they are receiving good value for the hours billed to them. Complete service calls to the customers satisfaction before vacating any job site
• Troubleshoot milking systems and test systems to NMC standards and perform milking time/system checks
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements in conjunction with manager and sales staff.
• Work on-call that will include evenings and weekends
• Work as part of the installation team as directed
• Complete all necessary paperwork daily
• Maintain a clean service vehicle and neat job site
• Follow all company safety policies, procedures, and protocols
• Maintain MLS tools and equipment in good working condition and provide own hand tools
• Employee will be challenged to be forward thinking in planning and laying out what work needs to be completed
• Attend equipment technical training schools and other educational training sessions as requested
• Perform other duties as assigned

Qualifications (Skills / Abilities Required)

• Quality focus
• Reliable and Responsible
• Positive attitude
• Good customer relationship skills
• An understanding of refrigeration, dairy milking equipment operation, installation, and repair is required
• Ability to use common repair tools and techniques.
• Understanding of specialty tools and equipment necessary for troubleshooting and repairing dairy milking equipment
• Ability to operate a forklift. Training on MLS forklift is required
• Valid driver’s license

Education

• Education: Bachelor’s or associate degree with dairy or mechanical emphasis, or related experience
• Refrigeration Maintenance, preferred
• Electrical experience, a plus,
• Excellent written, verbal and Microsoft Office skills

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K & matching
• Holiday Pay
• Paid Time Off
• Life Insurance
• Aflac