Dairy Manager

Sprouts Farmers Market; Goleta (CA); On-site; USD 2,686,000 - 4,016,000; Full time

Benefits offered by this job

Competitive pay

15% discount for family on all Sprouts

Flexible schedules

401(K) Retirement savings plan with a

Company paid life insurance

DailyPay access

Job summary

Sprouts Farmers Market in Goleta, CA is seeking a Dairy Manager to lead the Dairy Department on the sales floor and in the backroom cooler. You will direct clerks, maintain sanitation standards, stock according to dairy guidelines, and ensure exceptional customer service.

You will oversee inventory, pricing changes, staff development, scheduling, and performance reviews, while partnering with store leadership to drive sales and product freshness.

Qualifications

• Minimum 2 years' retail grocery experience
• Good communication skills; able to take direction in a team environment
• Flexible schedule including nights, weekends and holidays
• Working knowledge of personnel reports, margin reports, weekly sales numbers and financial goals
• Outgoing and friendly demeanor with positive attitude toward team members and customers
• Able to answer phones and take special orders
• Perform general housekeeping in the department; maintain clean and sanitized work area
• Operate equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks and hand trucks; weigh and label products
• Stand for long periods (up to 8 hours per shift) and lift up to 40 lbs; follow safety regulations and obtain Food Handlers permit

Responsibilities

• Direct clerks in the Dairy Department and oversee presentation and sanitation on the sales floor and backroom cooler
• Process and stock products according to Sprouts dairy standards
• Delivers outstanding customer service across the department
• Provides overall direction, coordination, and evaluation of the Dairy Department
• Control inventory to maintain stock levels and maximize sales while minimizing loss
• Rotate products to ensure freshness and remove out-of-code items
• Implement price changes within the department
• Coach and evaluate team members; conduct bi-annual performance reviews
• Attend in-store meetings and participate in recruitment and promotions decisions with the Store Manager
• Collaborate with HR on performance improvement actions when needed
• Schedule staffing to maximize productivity and efficiency
• Communicate standards, policy changes, and product knowledge to staff
• Lead a team to deliver high-quality products and exceptional customer experiences

Skills

Communication skills

Team leadership

Flexible schedule

Customer service

Retail grocery experience

Inventory awareness

Phone handling

Safety compliance

Tools

Scales

Knives

Pallet jacks

Hand trucks

Weighing equipment

Sanitation equipment

Job description

Overview

Does overseeing one of the most visited departments in our stores sound exciting? Does managing a “store within a store” sound like its right up your alley? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as the Dairy Manager!

Overview Of Responsibilities

• Give direction to clerks in the department while overseeing the presentation and sanitation standards of the Dairy Department, on the sales floor and the backroom cooler.
• Process/stock products according to Sprouts dairy standards
• Responsible for delivering outstanding customer service
• Provides overall direction, coordination, and evaluation of this department
• Control inventory to recommended stock levels by using proper ordering techniques to maximize sales and minimize stock loss
• Responsible for the proper rotation of products to control freshness; removes out-of-code items
• Responsible for price changes within the department
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
• Regularly attend and participate at in-store meetings.
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.
• Confidently exercise independent judgment to address Team Member concerns.
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.

Qualifications

• Be at least 18 years of age with a minimum of 2 years' retail grocery experience
• Have good communication skills; and the ability to give and take direction participating in a team environment
• Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
• Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers.
• Be able to answer phones and take special orders
• Perform general housekeeping in the department; clean and sanitize work area (including tables, floor, walls, cases, cooler, freezer, etc.)
• Be able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed. Uses knowledge of scales and weight measures to accurately weigh and label products
• Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift. This role also requires vertically transferring tray up to 5 lbs., from 7” to 64” for up to 10 hours, and vertically/horizontally transferring items up to 40 lbs., from 5” to 36”, for a distance up to 36 feet for up to 10 hours without mechanical assistance
• Adhere to all safety, health, and Weights and Measures regulations, and achieve and maintain a Food Handlers permit

Pay range

The pay range for this position is $19.50 - $29.15 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant.

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility Requirements May Apply For The Following Benefits

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

Grow with us!

With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

At Sprouts, we’re committed to fostering an inclusive, respectful, and caring workplace culture.

Our Team Member Resource Groups (TMRGs) Create Spaces For Connection, Support, And Growth. Every Team Member Is Welcome To Join One Or More Of Our Five Groups

• Inspiring Women at Sprouts
• Rainbow Alliance at Sprouts
• Sabor at Sprouts
• Soul at Sprouts
• Honored to Serve at Sprouts

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.