DAIRY/LEAD CLERK

Kroger; Reno (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Paid time off

Employee discounts

Career growth

Job summary

Kroger in Reno, NV is seeking a Grocery Supervisor to plan, organize, train and direct clerks, ensuring prompt courteous service and adherence to company values.

You will oversee ordering, pricing, merchandising, scheduling, and store operations, while coaching staff, maintaining safety standards, and contributing to budgeted goals.

Qualifications

• Proven ability to lead and supervise teams in a fast-paced retail environment.
• Excellent written and verbal communication with customers and staff.
• Ability to plan, organize and prioritize workloads effectively.
• Skill in coaching and developing staff performance and teamwork.
• Strong customer focus and problem-solving capabilities.

Responsibilities

• Organize work, train and schedule associates to consistently provide prompt courteous service.
• Respond to customer or associate comments, complaints, requests, and questions with tact and professionalism.
• Use Computer Assisted Ordering to manage ordering and balance on hand.
• Perform and direct pricing and displaying of merchandise; maintain signage and shelf integrity.
• Lead merchandising, promotions, and store standards; coach reports and conduct performance reviews.
• Implement company programs and ensure compliant, harassment-free work environment.
• Contribute input on budgets, goals, and department results to maximize sales and profits.
• Communicate with associates and customers to create a positive impression.
• Maintain equipment, facilities, and sanitation to policy.
• Oversee inventory, store resets, remodels, and promotions.
• Be able to perform essential functions with or without accommodation.

Skills

Leadership

Customer service

Communication skills

Multi-tasking

Scheduling

Problem solving

Team supervision

Job description

Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Organize work, train and schedule associates to consistently provide prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Provide input on department budgets, goals and results and maximize department and store sales and profits.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and display areas clean and up to sanitary standards.
• Maintain accurately updated department temperature logs on all shifts and by all clerks.
• Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Willing to weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Qualified and able to operate power machinery and work with various job tools.
• Understanding key components of department operations.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety.
• Must be able to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.

Job Info

• Job Category Store Operations
• Locations 750 S Meadows Pkwy, Reno, NV, 89521, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: "To Feed the Human Spirit." With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.