DAIRY/LEAD CLERK

Kroger Family of Companies; Nashville (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Supervisor to plan, organize, train and direct Clerks in a Nashville store. You will maximize store sales, ensure service excellence and maintain merchandise presentation.

Responsibilities include scheduling, coaching, budgeting input, and maintaining safe, clean, organized departments while upholding company values and policies.

Qualifications

• Willing to weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Ability to multitask, set priorities and present information professionally.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Qualified and able to operate power machinery and work with various job tools.
• Understanding key components of department operations.
• Able to calmly handle stressful situations and leave a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising and customer service.

Responsibilities

• Organize work, train and schedule associates to consistently provide prompt courteous service.
• Respond to customer or associate comments, complaints, requests, and questions with professionalism.
• Use Computer Assisted Ordering to manage ordering quantities and balance on hand.
• Price and display merchandise; maintain signage, rotation, quality and space allocation.
• Engage and counsel associates on merchandising techniques and customer service.
• Implement company programs and policies, ensuring a harassment-free work environment.
• Provide input on department budgets, goals and results and maximize sales and profits.
• Communicate with associates and customers to provide a positive impression.
• Maintain equipment and facilities in accordance with policies.
• Keep floor, shelves and displays clean and sanitary.
• Maintain accurate department temperature logs.
• Assist on special projects including inventories and store resets.
• Supervise and coach direct reports; complete performance reviews.

Skills

Communication skills

People management

Multitasking

Teamwork

Decision making

Organization

Tools

Label guns

Balers

Compactors

Job description

Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

RESPONSIBILITIES

• Organize work, train and schedule associates to consistently provide prompt courteous service.

• Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions.

• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.

• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.

• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.

• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.

• Provide input on department budgets, goals and results and maximize department and store sales and profits.

• Communicate and interact with associates and customers to provide a positive impression.

• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.

• Maintain floor, shelf and display areas clean and up to sanitary standards.

• Maintain accurately updated department temperature logs on all shifts and by all clerks.

• Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions.

• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• Willing to weekends and holidays.

• Effective written and verbal communication skills.

• Demonstrate aptitude to manage people and organize workloads.

• Ability to make intelligent decisions quickly.

• Ability to multitask, set priorities, present information in a professional manner and work with all levels of the organization.

• Personal initiative and follow through to completion.

• Ability to work as part of a team in a fastpaced environment.

• Qualified and able to operate power machinery and work with various job tools.

• Understanding key components of department operations.

• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.

• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.

Desired

• Past work record reflects dependability and integrity.

• Knowledge of applicable laws and regulations related to employment practices, and safety.

• Must be able to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.