Dairy Frozen Team Leader

Meijer, Inc.; Cincinnati (OH); In loco; USD 70.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descrizione del lavoro

Meijer in Cincinnati, OH is seeking an experienced store leader to plan, direct, and supervise day-to-day operations. You will mentor and coach team members, drive customer service excellence, and ensure store standards and presentation align with company goals.

The role emphasizes staffing, development, and profitability, with a focus on safe, efficient operations and consistent, friendly service to customers. Leadership in daily activities is required.

Competenze

• High school diploma or its equivalent.
• 2–3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other store areas (meat, bakery, produce and deli) and customer service experience are helpful.
• Demonstrated ability to communicate to team members with clear directions.
• Demonstrated ability to resolve conflict by addressing root causes.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information to drive decisions and suggestive selling.
• Demonstrated commitment to safe work practices and mentoring team members.
• Successful completion of all required certifications.

Mansioni

• Plans, directs and supervises team members in day-to-day store operations.
• Serves as mentor and coach for all team members.
• Implements strategies to improve customer service and drive store sales.
• Maintains store appearance with focus on prime shopping hours and product presentation.
• Ensure a positive company image through courteous, friendly, and efficient service.
• Staffing, selection and hiring to meet staffing needs.
• Promotes succession planning and development paths for team members.
• Documents disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in team meetings.
• Mentors and coaches team members to exceed customer service and sales goals.
• Ensures team is trained in all aspects of their jobs and completed required training.
• Spends majority of time in-store communicating with customers and team members.
• Promotes a safe work environment and ensures reliable attendance.
• Performs other duties as assigned.

Conoscenze

Staff management

Communication

Conflict resolution

Multitasking

Financial analysis

Sales & suggestive selling

Mentoring

Safety leadership

Team leadership

Customer service excellence

Formazione

High school diploma

Descrizione del lavoro

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.

What You'll be Doing:

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

What You Bring with You (Qualifications):

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.