Dairy Frozen Team Leader

Meijer Inc.; Arlington Heights (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Weekly pay

Team discount

401(k)

Parental leave

Education assistance

Career development

Medical/dental/vision

And more!

Job summary

Meijer Inc. in Arlington Heights, IL is seeking a Store Operations Manager to lead day-to-day store activities, mentor the team, and drive customer service and sales while maintaining Meijer standards.

You will oversee staffing, hiring, coaching for career development, and ensure a safe, welcoming environment. Strong communication and conflict‑resolution skills are essential to guide associates across departments.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store helpful.
• Demonstrated ability to communicate with team members clearly.
• Demonstrated ability to resolve conflict and address root causes.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial information and use it to make decisions.
• Demonstrated ability to mentor team members across the organization.
• Successful completion of required certifications.

Responsibilities

• Plans, directs and supervises team members in day-to-day store operations.
• Mentors and coaches team members to achieve customer service and sales goals.
• Maintains store appearance and product presentation to standards.
• Staffing, selection and hiring to meet staffing needs.
• Disciplinary actions and recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink.
• Models exceptional, fast and friendly customer service.
• Ensure team training and adherence to safety practices.

Skills

Staffing & hiring

Coaching & mentoring

Customer service

Communication

Conflict resolution

Multitasking

Financial analysis

Leadership

Certifications

Education

High school diploma or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Grab the Good Stuff:

• Weekly pay

• Team member discount

• 401(k) with company contributions

• Paid parental leave

• Paid education assistance

• Development programs for advancement and career growth

• Medical/dental/vision

• And more!

Please review the job profile below and apply today!

Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.

What You'll be Doing:

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

What You Bring with You (Qualifications):

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

We are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.

The pay range for this position is listed below.

$18.45 - $27.05

This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level. Your specific pay rate within this range will be based on your experience, qualifications, and skills compared to the internal team you’ll be joining.

We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO). In addition to these core benefits, we are committed to supporting your overall well-being and career growth. Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy and more. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development