Dairy Department Lead: Freshness, Service & Growth

Tom Thumb Supermarket; Hurst (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Earned wage access up to 50% of earned

Associate discounts

Health and financial well-being (Med/D

401k and more

Time off (vacation, holidays, sick pay

Leaders invested in training

Inclusive work environment

Job summary

Albertsons Companies is seeking a Dairy Supervisor to lead the Dairy Department, ensure product freshness and quality, and deliver outstanding customer service. You will supervise associates, manage inventory, and execute merchandising and safety standards to drive sales and profitability.

The role requires strong leadership, communication, and organizational skills, with experience in a grocery dairy environment preferred.

Qualifications

• Leadership, supervisory, or team lead experience preferred.
• Strong organizational, communication, and customer service skills.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Basic knowledge of inventory management, merchandising, and food safety practices.
• Previous grocery retail or dairy department experience preferred.

Responsibilities

• Oversee daily Dairy Department activities and assist in coordinating department workflow.
• Maintain proper inventory levels to support sales and customer demand.
• Ensure products are stocked, faced, rotated, and merchandised according to company standards.
• Monitor out-of-stock conditions and take corrective action to maximize product availability.
• Assist with ordering, receiving, and inventory management processes.
• Deliver exceptional customer service by providing prompt and courteous assistance.
• Address customer questions, concerns, and special requests in a professional manner.
• Promote a positive shopping experience that encourages customer loyalty and repeat business.
• Ensure all dairy products meet freshness, quality, and food safety standards.
• Monitor code dates and rotate merchandise using FIFO practices.
• Remove damaged, expired, or unsaleable products from sales areas.
• Maintain accurate pricing, signage, and product information.
• Assist with training, coaching, and developing department associates.
• Communicate department goals, priorities, and expectations.
• Promote accountability, teamwork, and a positive work environment.
• Support scheduling and labor utilization to meet operational needs.
• Execute merchandising plans, displays, and promotional programs.
• Maintain attractive department conditions that drive customer engagement and sales.
• Monitor department performance and identify opportunities for sales growth.
• Help reduce shrink through proper handling, rotation, and inventory practices.
• Follow all company food safety, sanitation, and regulatory requirements.
• Maintain proper refrigeration temperatures and storage conditions.
• Ensure compliance with company policies, health regulations, and operational standards.
• Support department inspections and food safety audits.
• Maintain a safe and clean working environment.
• Follow all safety procedures when handling products and operating equipment.
• Report hazards, accidents, and operational concerns promptly.
• Ensure associates understand and follow safety standards.
• Strong focus on product freshness and customer satisfaction.
• Effective leadership and team-development skills.
• Ability to maintain high merchandising and operational standards.
• Commitment to food safety, quality, and inventory accuracy.
• Results-oriented approach focused on sales growth, productivity, and department success.

Skills

Leadership

Customer service

Inventory management

Merchandising

Food safety

Communication

Team development

Scheduling

Education

High school diploma or equivalent

Job description

Albertsons Companies is seeking a Dairy Supervisor to lead the Dairy Department, ensure product freshness and quality, and deliver outstanding customer service. You will supervise associates, manage inventory, and execute merchandising and safety standards to drive sales and profitability.

The role requires strong leadership, communication, and organizational skills, with experience in a grocery dairy environment preferred.