Dairy Clerk: Friendly Service & Freshness Expert

Hyvee.io; Davenport (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in Davenport, IA is seeking a Dairy Clerk to rotate and replenish merchandise in the Dairy department while upholding high quality standards and delivering courteous, efficient customer service to customers and team members.

Daily tasks include greeting customers, helping them locate products, escorting to items, unloading trucks, stocking shelves, maintaining cleanliness, building end caps, and ensuring proper storage conditions and temperature control throughout the department.

Qualifications

• Ability to solve practical problems.
• Basic math for simple addition and subtraction.
• Ability to follow verbal or demonstrated instructions.

Responsibilities

• Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Rotates and replenishes merchandise and ensures highest quality standards are met.
• Unloads trucks and places product in appropriate storage area.
• Faces merchandise.
• Maintains cleanliness in the department, cleans cases, sweeps the floor, etc.
• Builds end caps display and fills through the week as necessary.
• Orders product and supplies that are requested by department manager.
• Ensures storage area is organized, floor is not slippery, and temperature is constant and correct.
• Maintains adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee in Davenport, IA is seeking a Dairy Clerk to rotate and replenish merchandise in the Dairy department while upholding high quality standards and delivering courteous, efficient customer service to customers and team members.

Daily tasks include greeting customers, helping them locate products, escorting to items, unloading trucks, stocking shelves, maintaining cleanliness, building end caps, and ensuring proper storage conditions and temperature control throughout the department.