D365 FSCM Functional Lead

Kelly Services; Phoenix (AZ); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Benefits

Vision Benefits

Paid Time Off (PTO)

401(k)

Job summary

Motion Recruitment Partners in the United States is seeking a D365 FSCM Functional Lead to lead Sales Operations and Customer Service processes within D365 FSCM. You will partner with stakeholders to gather requirements, design solutions, and drive improvements across O2C, pricing, and rebates in a large ERP modernization program.

The role emphasizes leadership in ERP transformation, collaboration with business and technical teams, and delivering scalable functional solutions to optimize

Qualifications

• 7+ years of experience in a business analyst/functional lead role.
• Extensive hands-on experience with Microsoft Dynamics 365 Finance & Supply Chain Management (D365 FSCM/F&O).
• Experience leading ERP process improvement and business transformation initiatives.

Responsibilities

• Lead Sales Operations and Customer Service processes within D365 FSCM.
• Partner with stakeholders to gather requirements and improve performance.
• Configure and optimize D365 functionality supporting O2C, Sales, Pricing, and Rebate Management.

Skills

D365 FSCM

O2C processes

Sales & Marketing

Rebate management

ERP process improvement

Stakeholder collaboration

Data analysis

Tools

Microsoft Dynamics 365 FSCM

Job description

$100000 - $130000

Job DescriptionA fast-growing supply chain and distribution company is seeking a D365 FSCM Functional Lead to play a key role in a large-scale ERP modernization initiative. This position will serve as the primary functional expert for Sales Operations and Customer Service processes, helping drive business transformation through Microsoft Dynamics 365 Finance & Supply Chain Management.

The ideal candidate brings strong functional expertise within D365 FSCM and a proven ability to partner with business stakeholders, project teams, and technical resources to deliver scalable solutions. This role will focus heavily on optimizing Order-to-Cash workflows, Sales & Marketing operations, Pricing Management, and Rebate Programs while supporting implementation, enhancement, and continuous improvement efforts.

This is an opportunity to work on a highly visible enterprise program where your recommendations and leadership will directly influence business processes, system capabilities, and long-term ERP strategy.

Location

• Clemmons, NC


• Mocksville, NC


• Phoenix, AZ

Required Skills & Experience

• 7+ years of experience as a Business Analyst, Functional Consultant, ERP Lead, or related functional leadership role


• Extensive hands-on experience with Microsoft Dynamics 365 Finance & Supply Chain Management (D365 FSCM/F&O)


• Strong experience supporting:


• Order-to-Cash (O2C) processes


• Sales & Marketing functions


• Pricing Management


• Rebate Management


• Experience leading ERP process improvement and business transformation initiatives


• Strong knowledge of D365 configuration, workflows, security, reporting, and system functionality


• Ability to gather requirements and translate business needs into practical functional solutions


• Experience supporting ERP implementations, upgrades, and optimization projects


• Proven ability to work effectively with both business and technical teams


• Strong analytical, troubleshooting, and problem-solving skills


• Excellent communication and stakeholder management abilities

Desired Skills & Experience

• Microsoft Dynamics 365 FSCM Certification


• Experience with Dynamics AX or D365 Finance & Operations migrations


• Experience integrating D365 with CRM platforms, EDI systems, or other enterprise applications


• Familiarity with Microsoft Power Platform, including Power BI and Power Automate


• Exposure to Azure services and cloud-based solutions


• Understanding of enterprise architecture principles


• Experience leading functional workstreams within large ERP transformation programs


• Experience supporting multi-site or global ERP environments


• Ability to successfully manage multiple priorities in a fast-paced setting

What You Will Be Doing

Daily Responsibilities

• Lead Sales Operations and Customer Service business processes within D365 FSCM


• Partner with stakeholders to identify challenges, gather requirements, and improve business performance


• Facilitate workshops, discovery sessions, and solution design meetings


• Configure and optimize D365 functionality supporting Order-to-Cash, Sales, Pricing, and Rebate Management processes


• Analyze business processes and recommend scalable system improvements


• Develop detailed functional requirements and specifications


• Collaborate with development teams on integrations, customizations, workflows, and enhancements


• Support testing, defect resolution, deployment activities, and go-live readiness efforts


• Create training materials and conduct end-user training sessions


• Drive user adoption and change management initiatives


• Provide ongoing support and continuous improvement recommendations following implementation


• Stay current with new D365 FSCM features, capabilities, and industry best practices

The Offer

• Opportunity to lead a critical D365 FSCM functional workstream within a major ERP transformation program


• High-visibility role with direct exposure to senior business and technology leadership


• Collaborative environment focused on innovation, process optimization, and operational excellence


• Ability to influence enterprise-wide technology strategy and future-state business processes


• Long-term growth opportunity within a strategic business initiative

You will receive the following benefits

• Medical Insurance


• Dental Benefits


• Vision Benefits


• Paid Time Off (PTO)


• 401(k)

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.