D365 F&O Solution Architect

Socket.dev; United States; On-site; USD 110,000 - 180,000; Full time

Job summary

BDO Digital seeks an Experienced Manager to join an Enterprise Business Applications team, guiding ERP, CRM and HCM initiatives for clients across finance, distribution, manufacturing, sales and service. You will conduct discovery, requirements gathering, process documentation, configuration, and implementation management, partnering with strategy and governance teams to deliver measurable value.

This role emphasizes scoring, dashboarding and client collaboration to define future-state options

Qualifications

• Deep understanding of enterprise business applications including ERP, CRM and HCM frameworks
• Experience documenting processes, personas and business requirements
• Ability to design future-state options and dashboards for evaluation
• Strong collaboration with technical leads, developers and client stakeholders

Responsibilities

• Strategy, requirements and selection: define needs, document current state, identify inefficiencies, envision future state options, understand security structures.
• Solution functional design: perform business process design to maximize value and agility within system constraints.
• Consulting: deeply understand client needs and propose business value solutions that meet expectations.
• Program & project management: support and manage application implementations, document milestones and budgets.

Job description

Job Summary:

To support our double-digit growth goals, BDO Digital seeks an Experienced Manager who will be part of an Enterprise Business Applications (EBA) team supporting projects in the areas of EBA strategy and implementation, in addition to Business Transformation and Operational Excellence efforts. This role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), HCM (Human Capital Management) and other related business applications functioning as a key resource for our clients spanning, finance, product distribution, manufacturing, job costing, field service, sales, marketing, service, and reporting.

Job Duties:

• Strategy, Requirements & Selection:
  • Participates in defining needs for existing and new EBA solutions
  • Documents existing enterprise business applications, related business processes, and personas impacted
  • Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements
  • Envisions and develops representations of recommended future state options for evaluation by clients
  • Understands related security structures and best practices
  • Designs and develops scorecards for evaluation of candidate business applications
  • Creates dashboard presentations of quantitative and qualitative scoring of candidate options
  • Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client
• Solution Functional Design:
  • Performs functional (business process) solution design in business applications (ERP, CRM, HCM & related) contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints
• Consulting:
  • Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations
• Program & Project Management:
  • Supports, and manages aspects of business applications implementations
  • Documents and maintains project milestones, phases, elements, and budget