D365 Customer Engagement Consulting Intern

RSM US LLP; Chicago (IL); On-site; USD 45,000 - 54,000; Part time

Job summary

RSM US LLP in Chicago is seeking an intern to join the Microsoft D365 Customer Engagement practice. You will participate in learning D365 CE solutions across Sales, Field Service, Customer Service, PSA and Marketing, work directly with clients, and help design, build and document system enhancements.

You will assist in requirements gathering, perform business analyst functions, contribute to design documentation, configure the application, validate solutions with clients, and support training

Qualifications

• Pursuing a Bachelor's Degree in Information Technology, MIS, Accounting, Computer Science or other related business fields
• 90 credit hours completed
• Ability to travel
• Minimum 3.0 GPA preferred

Responsibilities

• Perform business analyst functions
• Engage in requirements gathering sessions with clients
• Assist in the creation of design documentation
• Hands-on configuration of the application
• Work with client to validate the solution
• Assist with training
• Perform ongoing support as needed
• Work well with team members, clients, and other vendors
• Participate in the Agile and/or Microsoft SureStep Iterative Methodologies

Skills

Teamwork

Communication

Writing

Interpersonal skills

Organizational skills

Education

Bachelor's degree in Information Technology, MIS, Accounting or Computer Science

Tools

Scribe

Job description

RSM US LLP in Chicago is seeking an intern to join the Microsoft D365 Customer Engagement practice. You will participate in learning D365 CE solutions across Sales, Field Service, Customer Service, PSA and Marketing, work directly with clients, and help design, build and document system enhancements.

You will assist in requirements gathering, perform business analyst functions, contribute to design documentation, configure the application, validate solutions with clients, and support training