D105 - Adult MH Outpat - General Clerk

River Edge Behavioral Health; Sparta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

12 Holidays

401k match

Flexible Spending Accounts

Disability insurance

Life Insurance

Employee Discount

Job summary

River Edge Behavioral Health seeks a General Clerk to support outpatient operations. The role requires good communication, attention to detail, and the ability to work in a fast-paced environment with patients and staff.

Responsibilities include greeting visitors, processing enrollments, clerical tasks, payments, and mail handling. Experience in medical or behavioral health settings is preferred, with opportunities for growth in a supportive team.

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Office.
• Strong communication and customer service skills.
• Ability to handle confidential information.
• Experience in medical/behavioral health settings preferred.

Responsibilities

• Front desk reception, greeting visitors and clients with excellent customer service.
• Check in clients and assist new clients in enrolling in services in a high-volume environment.
• Provide clerical support: data entry/maintenance, copying, filing, and record-keeping.
• Support assigned functional area (scheduling facilities, ordering supplies, etc.).
• Collect co-pays and process credit card payments.
• Answer telephone inquiries and route calls.
• Open, sort and route mail and prepare outgoing mail.

Skills

Microsoft Office

Customer service

Communication

Data entry

Confidential information handling

Education

High school diploma / GED

Job description

General Clerk

General Clerk Out Patient

About River Edge Behavioral Health

Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and development disabilities. The full continuum of River Edge Behavioral Health services provides state-of-the-art treatment and support services for more than 13,000 children, youth, families, and adults annually, who experience mental illness, addiction, co-occurring disorders, or developmental disabilities.

As a General Clerk with River Edge, you will perform a variety of duties in an outpatient office setting. Experience working in a medical or behavioral health practice setting is preferred. You should demonstrate attention to detail, excellent communication, and interpersonal skills. If you are looking to be in an environment that fosters growth and passion for helping people, this is the position for you!

Benefits Offered:

• Competitive Pay
• Medical, Dental, Vision Insurance
• Paid Time Off
• 12 Paid Holidays
• 401k with an employer match
• Flexible Spending Accounts
• Short and Long-term disability coverage
• Life Insurance
• Employee Discount Program

Duties and Responsibilities:

• Serves as the front desk reception, greeting visitors and clients with excellent customer service.
• Checking in clients to see providers or assisting new clients in enrolling in services in a high-volume, fast-paced environment.
• Provides clerical support to office and direct support staff, including tasks like data entry/maintenance, copying/distributing documents, and materials, maintaining record-keeping, and filing systems, etc.
• Provides clerical support within the assigned functional area (i.e. scheduling facilities for maintenance, ordering supplies, alerting security as needed, etc.).
• Collects co-pays and other fees, processing credit card payments.
• Receives, screens, and directs telephone communications and/or answer telephone inquiries regarding River Edge and our services.
• Opens, sorts and routes incoming mail (external and internal), answers correspondence, and prepares outgoing mail.

Qualifications Needed (education and/or experience):

• At least a high school diploma/GED equivalent
• The candidate must be 21 years of age.
• Proficiency in Microsoft Office
• Positive energy person, good communicator
• Can handle and protect confidential information.
• Be able to lift 16 - 20 pounds whenever needed.
• Customer service experience or experience in behavioral health settings preferred.

Additional Information:

The Application Process

All qualified applicants will be considered.

This position is subject to close once a satisfactory candidate has been identified.

The hiring managers will contact only those selected for an interview.

Applicants who are not selected will receive notifications via email.

Due to the volume of applications received, we are unable to provide information on application status by phone or email.

Safe Working Environment

We at River Edge believe every employee has a right to a safe work environment. Therefore, we require all employees to frequently wash their hands, sanitizing public areas to keep employees and clients safe.

Diversity and Inclusion

River Edge Behavioral Health is committed to creating a diverse and inclusive work environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, nationality, genetic make-up, disability, age, or veteran status.

Drug-Free Workplace

River Edge Behavioral Health is a drug-free workplace with a longstanding commitment to providing a safe, quality-oriented, and productive work environment. In compliance with the Drug-Free Workplace Act of 1998, all applicants must pass a satisfactory background of clearance and pre-employment of drug screening.

Employee Signature: ___________________________

Date: ________________________________________