Cycling Specialist: World‑Class Rider Care

Incycle, Inc.; Pasadena (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive health care

401(k) with match

Employee discounts on all product

Fitness & Events Reimbursement

Job summary

Incycle, Inc. in Pasadena, CA, is seeking a Cycling Specialist who is passionate about cycling and the Specialized brand. This role focuses on delivering exceptional rider service and enhancing customer satisfaction while achieving sales goals. Candidates should have retail experience, strong communication skills, and the ability to lift heavy items. Competitive benefits include health care, paid parental leave, and employee discounts. Join a diverse and inclusive team that values creativity and impact.

Qualifications

• Experience in bike shop or retail environment preferred.
• Strong communication skills to interact effectively with riders and team members.

Responsibilities

• Deliver world-class rider service to enhance satisfaction and sales.
• Meet and connect with riders, understanding their needs and providing solutions.
• Maintain visual merchandising standards and store cleanliness.

Skills

Passion for cycling and the Specialized brand

Excellent communication

Ability to stand for extensive periods

Ability to lift at least 50 lbs

Education

Retail experience (1+ years preferred)

Job description

Incycle, Inc. in Pasadena, CA, is seeking a Cycling Specialist who is passionate about cycling and the Specialized brand. This role focuses on delivering exceptional rider service and enhancing customer satisfaction while achieving sales goals. Candidates should have retail experience, strong communication skills, and the ability to lift heavy items. Competitive benefits include health care, paid parental leave, and employee discounts. Join a diverse and inclusive team that values creativity and impact.