Cycling Infrastructure Hardening Program Manager, C&M Unit

New York City Department of Transportation; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

New York City Department of Transportation’s Cycling & Micromobility Unit seeks a Transportation Specialist to lead a citywide hardening program for cycling infrastructure. The role focuses on improving safety and comfort for bicyclists through physical protections and updated standards.

Responsibilities include developing design guidance, coordinating with multiple DOT units, and conducting field inspections to ensure durable, effective treatments across all five boroughs.

Qualifications

• Master's degree or equivalent in a related field and relevant work experience.
• Bachelor’s degree plus required experience in roadway transportation studies.
• Experience with roadway design and transportation analysis is preferred.

Responsibilities

• Lead the Cycling Infrastructure Hardening Program citywide to strengthen protection for cycling facilities.
• Develop and advance design guidance, standards, and implementation strategies for bicycle facility hardening.
• Coordinate with DOT units on procurement, budgeting, and administrative functions.
• Oversee installation, repair, maintenance, and replacement of hardening treatments and barriers.
• Support data analysis and field observations to prioritize locations for hardening and inform program priorities.

Skills

Written communication

Verbal communication

Project management

Fieldwork readiness

Education

Master's degree in transportation engineering or related field

Bachelor's degree in engineering + 1 year experience in roadway transportation studies

Bachelor's degree + 2 years experience in transportation studies

Associate degree + 4 years experience in transportation studies

High school diploma + 6 years experience in transportation studies

Tools

AutoCAD

ArcGIS

Job description

Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division's responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility and markings, and ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.

The Office of Livable Streets (OLS) is tasked with prioritizing strategic planning, community engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency, active modes, community cohesion, and economic vitality citywide. Additionally, they aim to enhance New York City's pedestrian, bicycle, and micromobility networks, providing comfortable, connected, green, and reliable transportation options across the five boroughs. They place special emphasis on Priority Investment Areas, mode shift, and reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with evolving needs and technologies.

The Cycling & Micromobility Unit is responsible for the nation's largest network of on-street bicycle facilities (1,200+ lane-miles), enhancing street safety for all users, and increasing bike ridership in the five boroughs. The team's focus is the innovative redesign of city streets to expand and improve the bike network, with emphasis on improving connectivity between neighborhoods, increasing access to safe bicycle infrastructure across the city, and creating a more equitable transportation network that serves all New Yorkers.

Reporting to senior staff in the Cycling & Micromobility Unit, the Cycling Infrastructure Hardening Program Manager will lead a citywide program to strengthen protection for cycling and micromobility infrastructure and improve safety and comfort for people biking throughout New York City's five boroughs. The program will expand physical protection along existing bicycle facilities, incorporate hardening treatments into new and resurfacing projects, identify and prioritize locations for additional protection, and test new barrier types, treatments, and approaches.

Working closely with senior staff, project managers, and teams across the agency, the selected candidate will lead the development and advancement of design guidance, standards, and implementation strategies for bicycle facility and intersection hardening. The candidate will work to incorporate appropriate hardening treatments into projects and other opportunities throughout the bicycle network and will coordinate with project teams to advance implementation. The candidate will support crash and other data analyses to identify and prioritize locations for hardening, research best practices and emerging approaches, and use data, field observations, and project experience to inform program priorities and guide implementation.

The candidate will oversee the installation, repair, maintenance, and replacement of hardening treatments and barriers throughout the bicycle network. This will include conducting routine field inspections to identify damaged, missing, or deteriorated elements; assessing site conditions; coordinating necessary repairs or replacements; and tracking recurring maintenance and implementation needs to inform program priorities. The selected candidate will also advance policies and strategies related to cycling infrastructure hardening and lead the evaluation of new and existing treatments to assess their effectiveness in improving safety and comfort for people biking and traveling through intersections. This will include monitoring the performance, durability, maintenance needs, and effectiveness of hardening treatments and using findings to inform future designs, standards, specifications, and program investments. In this role, the candidate will collaborate with OLS's Director of Administration and other DOT Units to support procurement, contract management, budgeting, and other administrative functions related to the program. The candidate will also respond to public inquiries and service requests related to damaged or missing bicycle facility protection and coordinate with appropriate DOT staff to address these issues.

The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.

TRANSPORTATION SPECIALIST - 22316

Minimum Qualifications

• A master's degree in transportation engineering, mathematics, urban planning, architecture, landscape architecture, urban studies, or related physical and social science fields; or
• A baccalaureate degree in engineering from an accredited college and one year of full-time satisfactory experience performing technical work on roadway transportation and traffic studies and area-wide traffic programs; or
• A baccalaureate degree from an accredited college and two years of full-time satisfactory experience as described in '2' above; or
• An associate degree or completion of 60 semester credits from an accredited college and four years of full-time satisfactory experience as described in '2' above; or
• A four-year high school diploma or its educational equivalent and six years of full-time satisfactory experience as described in '2' above.

SPECIAL NOTE

In addition to meeting the minimum Qualification Requirements above:

To be assigned to Assignment Level II, the candidate must have an additional year of experience as described in the "Qualification Requirements" listed under "2" above.

To be assigned to Assignment Level III, the candidate must have an additional two years of experience as described in the "Qualification Requirements" listed under "2" above.

Preferred Skills

• Advanced AutoCAD proficiency with a minimum of 3-5 years of experience producing construction-ready civil engineering or transportation design drawings. Strong understanding of roadway design principles, geometric design, and complete streets concepts.
• Knowledge of protected bicycle lane design standards and implementation best practices.
• Experience applying MUTCD, AASHTO, or NACTO design guidelines.
• Experience with survey data, existing conditions mapping, and incorporating field measurements into designs.
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) for creating presentation graphics and visualizations.
• Experience with ArcGIS or other GIS software for spatial analysis and mapping.
• Strong attention to detail and commitment to producing accurate, high-quality technical drawings.
• Excellent organizational skills and ability to manage multiple projects simultaneously.
• Strong written and verbal communication skills to coordinate with multidisciplinary teams.
• Demonstrated interest in cycling and the built environment of NYC willingness to work in the field in all seasons, traveling by bike, walking, or using mass transit.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.