Cybersecurity Analyst

Cybersecurity Jobs; Ann Arbor (MI); À distance; USD 70 000 - 85 000; Plein temps

Avantages offerts par ce poste

Equity options

Health benefits

Retirement plan with employer match

Career-growth opportunities

Flexible time off

Résumé du poste

Barracuda is seeking a Cybersecurity Analyst in Ann Arbor, MI (remote) to support timely delivery of XDR services and contribute to monitoring, incident analysis, and response within a global SOC environment operating 24x7x365.

The role involves evening, weekend, and holiday shifts and requires hands-on work with SIEM, SOAR, EDR, and other security tools. Candidates should have 2+ years of experience and strong communication skills.

Qualifications

• 2 years of experience in a security or SOC role.
• Excellent verbal and written communication skills.
• Experience troubleshooting in a technical environment.
• Analytical thinking and problem-solving skills.
• Customer service skills, including phone and remote support experience.
• Ability to work evening, weekend, and holiday shifts.
• Proficiency with ticketing systems.
• Working knowledge of Windows, Linux, and Mac operating systems.
• Experience with basic networking principles.
• Experience with incident response and attack vector analysis, including: Ransomware; BEC; Phishing; Botnet; DDoS; SQL Injection; Supply Chain Attacks; Mobile Threats.
• Experience with common SOC tools: SIEM, SOAR, other Log/Packet Analysis applications, EDR, Email Security, Threat Intelligence, Vulnerability Scanner, and Sandbox Environments.
• Knowledge of cloud computing.
• Programming skills are preferred.

Responsabilités

• Run daily monitoring of networks to identify active threats, intrusions, and/or compromises.
• Respond to security alarms, analyze findings, and elevate incidents through established processes or management.
• Contribute to incident management and incident response activities.
• Operate and manage vulnerability scanning processes.
• Manage Endpoint Protection and Email Protection services.
• Provide tier one support related to SIEM engineering.
• Deliver first line operational support for requests involving Barracuda XDR security services.
• Support general inquiries and security-related recommendations for customers.
• Track the evolving global threat landscape and publish threat advisories on a regular basis, including understanding direct or indirect impacts to the customer base.
• Participate in proactive security work such as threat hunting, attack and defend exercises, and malware and vulnerability research.
• Advance SOC maturity by participating in agile projects.
• Perform customer management by identifying security issues and supporting mitigation actions.

Connaissances

Security monitoring

Incident response

SOC tools

Windows/Linux/Mac

Communication skills

Outils

SIEM

SOAR

EDR

Email Security

Threat Intelligence

Vulnerability Scanner

Sandbox Environments

Description du poste

The Cybersecurity Analyst supports the timely delivery of Barracuda XDR services, contributing to monitoring, incident analysis and response, vulnerability scanning, and customer management within a global SOC environment operating 24x7x365.

Location and Work Schedule

Ann Arbor, MI (remote). This position is part of a global SOC team with evening, weekend, and holiday shifts.

Compensation

USD 70,000 - 85,000 per year.

Key Responsibilities

• Run daily monitoring of networks to identify active threats, intrusions, and/or compromises.
• Respond to security alarms, analyze findings, and elevate incidents through established processes or management.
• Contribute to incident management and incident response activities.
• Operate and manage vulnerability scanning processes.
• Manage Endpoint Protection and Email Protection services.
• Provide tier one support related to SIEM engineering.
• Deliver first line operational support for requests involving Barracuda XDR security services.
• Support general inquiries and security-related recommendations for customers.
• Track the evolving global threat landscape and publish threat advisories on a regular basis, including understanding direct or indirect impacts to the customer base.
• Participate in proactive security work such as threat hunting, attack and defend exercises, and malware and vulnerability research.
• Advance SOC maturity by participating in agile projects.
• Perform customer management by identifying security issues and supporting mitigation actions.

Required Qualifications

• 2 years of experience.
• Excellent verbal and written communication skills.
• Experience troubleshooting in a technical environment.
• Analytical thinking and problem-solving skills.
• Customer service skills, including phone and remote support experience.
• Ability to work evening, weekend, and holiday shifts.
• Proficiency with ticketing systems.
• Working knowledge of Windows, Linux, and Mac operating systems.
• Experience with basic networking principles.
• Experience with incident response and attack vector analysis, including: Ransomware; Business Email Compromise; Phishing; Botnet; DDoS; SQL Injection; Supply Chain Attacks; Mobile Threats.
• Experience with common SOC tools: SIEM, SOAR, other Log/Packet Analysis applications, EDR, Email Security, Threat Intelligence, Vulnerability Scanner, and Sandbox Environments.
• Knowledge of cloud computing.
• Programming skills are preferred.

Tools and Technologies

• SIEM, SOAR, EDR
• Email Security, Threat Intelligence
• Vulnerability Scanner, Sandbox Environments
• Windows, Linux, Mac
• Cloud computing

Benefits

• Equity in the form of non-qualifying options
• High-quality health benefits
• Retirement Plan with employer match
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Volunteer opportunities

What You’ll Get From Barracuda

• A team culture where you can voice your opinion and make an impact, with your experience valued.
• Internal mobility, including opportunities for cross training and the ability to move to your next career step within Barracuda.