Cyber Security Awareness & Education Lead

i-confidential; Sheffield (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Confidential Financial Services is seeking a Cyber Security Education & Awareness Manager to lead the design and delivery of scalable customer-facing cybersecurity training and awareness initiatives for internal colleagues and external customers.

You will gather requirements from business stakeholders and collaborate with the education team and third parties to develop engaging materials and learning paths.

Qualifications

• Experience developing and deploying marketing and awareness campaigns.
• Experience with requirements gathering, agile methodologies, and project management.
• Understanding of data analysis and problem solving.
• Knowledge of operational resilience and cyber defences in a commercial organisation.
• Familiarity with learner psychology and behavioral science.

Responsibilities

• Prepare scalable cyber awareness materials ranging from presentations, crisis simulations, written assets and other engagement materials.
• Own the cybersecurity page on the internal sales enablement platform for client-facing materials.
• Own cybersecurity learning paths for Relationship Managers and other customer-facing roles.
• Assist in measurement and value quantification of activities.
• Gather requirements from Business CISO teams to understand clients’ needs.
• Collaborate with Cybersecurity Education & Awareness team and third-party suppliers to repackage assets or develop new training initiatives.
• Champion customer-centricity, ensuring end-user needs and preferences are central to programs.
• Engage with business stakeholders to share knowledge and insights for the client-facing cyber awareness proposition.
• Work with fraud awareness to maximize education channels for customers.

Skills

Operational resilience

Marketing campaigns

Behavioural science

Requirements gathering

Agile methodologies

Data analysis

Tools

Content management systems

Internal communications tools

Learning platforms

Job description

Confidential Financial Services is seeking a Cyber Security Education & Awareness Manager to lead the design and delivery of scalable customer-facing cybersecurity training and awareness initiatives for internal colleagues and external customers.

You will gather requirements from business stakeholders and collaborate with the education team and third parties to develop engaging materials and learning paths.