Cyber Incident Triage & Response Analyst

Comcast (CC) of Willow Grove; United States; Remote; USD 60,000 - 139,000; Full time

Job summary

Comcast is seeking a Security Operations Center (SOC) Analyst to monitor security tools, triage alerts, and manage incidents end-to-end. The role supports a high-volume environment and requires independent incident handling with escalating to senior analysts when needed.

This position is based in the United States and requires legal work authorization. The role emphasizes documentation, adherence to playbooks, and continuous improvements in detection and response capabilities.

Qualifications

• 2–5 years of cybersecurity, SOC, or incident response experience.
• Experience monitoring security alerts in production environments.
• Familiarity with SIEM, SOAR, EDR, and related security tools.
• Understanding of networking fundamentals, operating systems, and security controls.
• Knowledge of common attack techniques (phishing, malware, credential abuse).
• Strong analytical, problem-solving, and decision-making skills.
• Basic knowledge of AI fundamentals and models like GPT/Claude/Anthropic.

Responsibilities

• Monitor security tools and platforms for alerts and threats.
• Triage, investigate, and resolve a high volume of security events and incidents.
• Open, manage, and close incidents with accurate classification and documentation.
• Perform deeper analysis including event correlation and enrichment.

Skills

Artificial Intelligence (AI)

Communication

Incident Response

Network Security

Education

Bachelor's Degree

Job description

Comcast is seeking a Security Operations Center (SOC) Analyst to monitor security tools, triage alerts, and manage incidents end-to-end. The role supports a high-volume environment and requires independent incident handling with escalating to senior analysts when needed.

This position is based in the United States and requires legal work authorization. The role emphasizes documentation, adherence to playbooks, and continuous improvements in detection and response capabilities.