Cyber Incident Management Senior Specialist

Bank of America; Denver (CO); On-site; USD 147,000 - 170,000; Full time

Job summary

Bank of America in Denver seeks a Cyber Incident Management Senior Specialist to coordinate the response and recovery activities for information security incidents. You will lead triage, help determine root causes, and work with stakeholders to remediate identified control gaps.

This senior role has high visibility at the global level, including updates to executives. It requires strong written and verbal communication, decisive judgment under pressure, and mentoring of teammates within the

Qualifications

• Proven experience handling information security events and incidents.
• Excellent verbal and written communication adaptable to audience.
• Able to make decisive decisions in high-pressure environments.

Responsibilities

• Establish oversight of information security events and communicate analysis, containment, and remediation efforts to all business partners.
• Senior incident manager able to evaluate, communicate, and contain cyber security incidents while collaborating with other security teams, technology organizations, and line of business partners.
• Individual will be responsible for oversight of day-to-day Incident Response Operations, with autonomy to make critical decisions during triage.
• Global Point of Contact for incident escalations, responsible for immediate coordination of resources to mitigate risk.

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

THIS ROLE IS DENVER ONLY** The role of the Cyber Incident Management Senior Specialist is to coordinate the response and recovery activities from information security incidents. This includes collaboration with appropriate response, assist with determining the root cause of incidents and work with stakeholders and responsible parties to remediate any identified control gaps or failures; Escalate issues to management in a timely manner with appropriate information regarding severity, exposure, and action items; this role requires critical thinking and investigative mindset coupled effective written, and verbal communication skills. This is a senior role with high visibility at the global level including interacting with and providing direct updates to executives and senior leadership stakeholders. A Cyber Incident Management Senior Specialist provides their knowledge and expertise in incident response to lead, mentor, and challenge associates on the team. Cyber Incident Response and Management is part of the Cyber Response & Recovery Team who provide a globally coordinated and managed response capability for information security events and incidents that may impact the confidentiality, integrity, and/or availability of the Bank’s information and information systems or has privacy implications.

Responsibilities:

• Establish oversight of information security events and cyber incidents and communicate analysis, containment, and remediation efforts to all business partners.
• Senior incident manager able to evaluate, communicate, and contain cyber security incidents while collaborating with other security teams, technology organizations, and line of business partners.
• Individual will be responsible for oversight of day-to-day Incident Response Operations, with autonomy to make critical decisions during triage.
• Global Point of Contact for incident escalations, responsible for immediate coordination of resources to mitigate risk.

Required Qualifications:

• Proven experience handling Information Security related events and incidents
• An excellent verbal and written communicator who can adapt to their audience.
• Decisive and can make difficult decisions in what can be a high-pressure environment.

Desired Qualifications:

• CompTIA Security+ or equivalent qualification
• Familiarity with security vulnerabilities exploits and APT tools, techniques, and procedures.
• Management or leadership experience

This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CO - Denver - 1144 15th St - Denver Gis (CO9926) Pay and benefits information Pay range $147,300.00 - $169,900.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions.

Our Values

Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency