Cyber Defense Ops Specialist (3rd shift)

Citizens Financial; Johnston (RI); On-site; USD 66,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement benefits

Flexible work arrangements

Education reimbursement

Wellness programs

Generous PTO

Job summary

Citizens Bank is seeking a Security Operations Specialist in Johnston, RI. The role focuses on monitoring, threat analysis, and incident escalation within a SOC environment, using SIEM and various security tools.

Strong communication and adaptability are essential as you translate technical findings for non-technical stakeholders. The position requires a Bachelor’s degree or equivalent experience, with certifications preferred.

Qualifications

• Bachelor's degree or equivalent combination of experience
• A combination of relevant industry certifications preferred (e.g. Net+, Sec+, CEH, Pentest+, AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals)
• 1+ year of security industry experience preferably in a Security Operations Center (SOC) environment

Responsibilities

• Perform ongoing monitoring and threat analysis, analyzing logs, NetFlow data, and packet capture.
• Identify potential IT security incidents and escalate information to appropriate senior staff.
• Assess threat and vulnerability information from all sources and apply applicable mitigation techniques.
• Communicate technical concepts to non-technical audiences.
• Work independently or strategically in a dynamic environment.

Skills

SOC experience

Communication

Critical thinking

Problem solving

Adaptability

Independent work

Education

Bachelor's degree

Security certifications

Tools

Arcsight

Splunk

FirePower

McAfee

Palo Alto

Guardium

jSonar

Symantec

Triton

Cisco

Check Point

Web App Firewall

CrowdStrike

MS Defender

Job description

Primary responsibilities include

• Performing ongoing monitoring and threat analysis, analyzing logs, NetFlow data, and packet capture.
• Identifying potential IT security incidents and escalating information to appropriate senior staff.
• Assessing threat and vulnerability information from all sources (both internal and external) and promptly applying applicable mitigation techniques.

Experience and Skills

• 1 or more years of security industry experience preferably in a Security Operations Center (SOC) environment
• Security Information and Event Management Tools (Arcsight, Splunk, etc.)
• Intrusion Prevention/Detection Tools (FirePower, McAfee, PaloAlto)
• Database Security Tools (Guardium, jSonar)
• Data Loss Prevention Tools (Symantec, Triton, etc.)
• Firewalls (Cisco, Palo Alto, Check Point etc.)
• Application Security Tools (Web Application Firewalls)
• Vulnerability tools
• Cyber Security Incident Response
• Host Intrusion Detection Systems
• XDR and Antivirus Tools (Crowdstrike, Symantec, MS Defender)

Strong verbal and written communication skills including the ability to communicate technical concepts to non-technical audiences.

Excellent critical thinking, problem-solving, and decision-making skills.

Must possess active listening, attention to detail, customer service, prioritization, and problem-solving skills.

Ability to work independently or strategically.

Experience adapting and demonstrating flexibility while working in a dynamic environment.

Education and Certifications

• Bachelor's Degree or equivalent combination of experience
• A combination of relevant industry certifications preferred (e.g. Net+, Sec+, CEH, Pentest+, AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals)

Hours & Work Schedule

• Hours per Week: 40 Hrs. (4 days per week)
• Work Schedule: 11:00pm - 9:00am (Wednesday - Saturday)
• Location: Citizens Bank Johnston Campus (this is not a remote opportunity)

Pay Transparency

The salary range for this position is $66,000 - $90,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to, the budget, work location, relevant skills, and experience.

Benefits

We offer competitive pay, comprehensive medical, dental, and vision coverage, retirement benefits, maternity and paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more. Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local and state jurisdictions in the United States. For an overview of our benefits, visit our Careers site - https://jobs.citizensbank.com/benefits