Cyber Communications Lead

NBCUniversal; New York (NY); Remote; USD 90,000 - 110,000; Full time

Job summary

NBCUniversal is seeking a hands-on Marketing and Communications generalist within the Cyber Security team. The role blends storytelling with technology to translate cyber capabilities into clear internal campaigns that educate employees and partners on tools, usage, and protection of NBCU assets.

You will drive campaigns, manage HubSpot workflows, and craft engaging content across email, intranet, web, and training formats, embracing AI-enabled tools and maintaining NBCU brand standards.

Qualifications

• Proven ability to translate complex technical concepts into clear, engaging communications.
• Strong copywriting and copy-editing skills.
• Expertise in email marketing best practices.
• 3+ years of hands-on HubSpot experience, including campaign execution, automation, and reporting.
• Strong PowerPoint skills with an eye for visual clarity and storytelling.
• Excellent time management and ability to manage multiple campaigns simultaneously.
• Comfortable driving clarity with stakeholders and escalating risks when needed.

Responsibilities

• Plan and execute integrated communications campaigns across multiple workstreams.
• Market cyber tools and services and clearly communicate how and when to engage them.
• Drive awareness and adoption of cyber initiatives impacting users and application teams.
• Create executive-ready content for leadership briefings and team communications.
• Manage content across the Cyber intranet, training library, and communication workflows.
• Analyze campaign performance and continuously optimize content and delivery.
• Create compelling content across formats, including email, intranet, web, and training content.
• Experiment with new formats, channels, and tools (including AI) to improve reach and effectiveness.

Skills

Clear communications

Copywriting

Copy-editing

Email marketing

Campaign management

Time management

Stakeholder communication

Education

Bachelor’s degree or equivalent practical experience

Tools

HubSpot

PowerPoint

PowerBI

PowerApps

SharePoint

Vyond

Camtasia

Job description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

This role is a hands‑on, individual contributor opportunity within the NBCUniversal Cyber Security team, ideal for a creative, energetic marketing and communications generalist who thrives at the intersection of storytelling, technology, and execution.

You will help translate NBCU’s cyber capabilities into clear, engaging campaigns that help employees and partners understand what tools exist, when to use them, and how they protect our business, content, and data. This role requires curiosity, creativity, operational discipline, and comfort learning new tools—including AI‑enabled ones.

Responsibilities:

Campaign Strategy & Execution

• Plan and execute integrated communications campaigns across multiple workstreams:
  • Cyber Service Portfolio: Market cyber tools and services and clearly communicate how and when to engage them
  • Program Initiatives: Drive awareness and adoption of cyber initiatives impacting users and application teams
  • Leadership & Business Updates: Create executive‑ready content for leadership briefings and team communications

Marketing Operations & Automation

• Manage and operate HubSpot campaigns, workflows, segmentation, and reporting to support cyber communications and training
• Apply email marketing best practices to drive engagement, completion, and action
• Analyze campaign performance and continuously optimize content and delivery

Creative Development

• Create compelling content across formats, including:
  • Email, intranet, web, and training content
  • Visual storytelling, motion/video, and micro‑learning assets
• Experiment with new formats, channels, and tools (including AI) to improve reach and effectiveness
• Maintain a consistent voice and strong visual quality aligned to NBCU brand standards

Collaboration & Stakeholder Engagement

• Partner with Information Security Officers, service owners, subject matter experts, and business communicators to ensure accuracy and relevance
• Translate complex technical topics into simple, audience‑appropriate messages
• Proactively manage timelines, dependencies, and stakeholder expectations

Content & Platform Management

• Manage content across the Cyber intranet, training library, and communication workflows
• Continuously evaluate and improve content structure, usability, and impact

Vendors & Events

• Coordinate with third‑party vendors for creative, web, or analytics support as needed
• Support and organize virtual and in‑person cyber awareness and training events

Requirements:

• Proven ability to translate complex technical concepts into clear, engaging communications
• Strong copywriting and copy‑editing skills
• Expertise in email marketing best practices
• 3+ years of hands‑on HubSpot experience, including campaign execution, automation, and reporting
• Strong PowerPoint skills with an eye for visual clarity and storytelling
• Excellent time management and ability to manage multiple campaigns simultaneously
• Comfortable driving clarity with stakeholders and escalating risks when needed

Desired Characteristics:

• Background as a MarComm generalist or “swiss army knife” who enjoys both strategy and execution
• Experience supporting IT, technology, or cybersecurity communications
• Familiarity with tools such as Vyond, Camtasia, PowerBI, PowerApps, SharePoint
• Curious, adaptable, and comfortable learning new tools and AI‑enabled technologies
• Strong design sensibility and appreciation for quality, polish, and brand consistency
• Bachelor’s degree or equivalent practical experience

Additional Requirements:

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non‑NBCUniversal worksite, most commonly an employee’s residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $110,000 (bonus eligible)

As part of our selection process, external candidates may be required to attend an in‑person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or accessnbcunicareers.comas a result of your disability. You can request reasonable accommodations by [e-mail].

For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.