Cyber Claims Counsel

MSIG Holdings; New York (NY); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Healthcare and Retirement Benefits

401(k) with match

Wellness incentive program

Life/AD&D insurance

Flexible spending accounts

Disability plans

Paid time off

Job summary

MSIG USA is seeking a knowledgeable Cyber Claims Counsel to manage high-exposure Cyber claims from initial notice through resolution. The role requires deep expertise in cyber coverage, privacy and data security, and claims handling, with autonomy and visibility to influence outcomes and expand the Cyber claims operation.

Responsibilities include strategy development, reserve decisions within authority, coordination with breach counsel and vendors, and collaboration with underwriting and legal

Qualifications

• Excellent written and verbal communication skills required.
• Strong negotiation, analytical, and problem-solving abilities.
• Ability to independently manage a sophisticated caseload and make sound claim decisions.

Responsibilities

• Manage a diverse portfolio of complex first- and third-party Cyber claims from notice to resolution.
• Analyze policy language, coverage, liability, damages, and litigation risk; establish reserves and provide assessments.
• Draft coverage position letters and other claim-related communications.
• Evaluate and manage high-severity matters including ransomware, BEC, data breaches, and regulatory investigations.
• Develop strategic resolution plans within delegated authority with escalation as needed.
• Coordinate with breach counsel, investigators, and incident-response vendors; partner with cross-functional teams.
• Present complex matters to senior leadership and claim committees.

Skills

Excellent communication

Negotiation

Analytical thinking

Caseload management

Education

Juris Doctor (JD)

Job description

MSIG USA continues to grow!

Company Overview:

MSIG USA is the US-based subsidiary ofMS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

Summary:

As the Cyber portfolio continues to grow, the Cyber Claims Counsel will play a meaningful role in the development of the Cyber Claims organization. This position manages high-exposure and complex Cyber claims and brings deep expertise in cyber coverage, privacy and data security matters, and claims handling. The role focuses primarily on first- and third-party Cyber claims, including ransomware, business email compromise, data breaches, privacy events, business interruption, Technology Errors & Omissions (E&O), media liability, regulatory investigations, and related litigation. The position offers significant autonomy, visibility, and the ability to influence claim outcomes and the continued expansion of the business.

Essential Functions:

• Manage a diverse portfolio of complex first- and third-party Cyber claims from initial notice through resolution.
• Analyze policy language, coverage, liability, damages, financial exposure, and litigation risk; establish appropriate reserves and provide accurate claim assessments involving Cyber, Technology E&O, privacy, network security, business interruption, and media liability coverages.
• Draft coverage position letters, reservation of rights letters, and other timely, clear, and well-supported claim-related communications.
• Evaluate and manage high-severity matters, including ransomware events, business email compromise, data breaches, privacy incidents, class actions, regulatory investigations, business interruption losses, and complex technology disputes.
• Develop and execute strategic claim resolution plans, including reserve, payment, and settlement decisions within delegated authority and escalation of complex, sensitive, or high-exposure matters requiring higher-level approval.
• Coordinate with breach counsel, forensic investigators, forensic accountants, defense counsel, and other incident-response vendors while collaborating on strategy, service quality, and expense.
• Collaborate with underwriting, actuarial, legal, cybersecurity resources, and senior leadership on emerging threats, claim trends, loss development, and portfolio performance.
• Build and maintain strong relationships with insureds, brokers, breach counsel, defense counsel, incident-response vendors, and business partners.
• Contribute to the continued growth and development of the Cyber claim’s operation, including knowledge sharing, training, process improvement, and cross-functional workflows.
• Prepare large-loss assessments, claim summaries, authority requests, and management reports, and present complex matters to senior leadership and claim committees as needed.

Qualifications:

• Juris Doctor (JD) from an accredited law school.
• Active bar admission in at least one U.S. jurisdiction and in good standing.
• 5+ years of experience handling Cyber claims, insurance coverage matters, cybersecurity and data privacy matters, coverage litigation, or related complex litigation.
• Strong knowledge of Cyber insurance coverage, including first- and third-party coverages, privacy and network security, business interruption, Technology E&O, and media liability.
• Experience evaluating complex coverage issues, incident-response considerations, and large-loss exposures.
• Carrier-side Cyber claims experience preferred.
• Experience handling ransomware, business email compromise, data breach, privacy, business interruption, Technology E&O, or media liability claims preferred.
• Background coordinating breach counsel, forensic investigators, forensic accountants, defense counsel, and other incident-response vendors preferred.
• Experience assessing breach-notification obligations, regulatory matters, class actions, and high-exposure Cyber disputes preferred.
• Cybersecurity, data privacy, insurance coverage, Technology E&O, or professional liability expertise preferred.

Other Skills and Abilities:

• Excellent written and verbal communication skills.
• Ability to independently manage a sophisticated caseload and make sound claim decisions.
• Strong negotiation, analytical, and problem-solving skills.

Additional Job Description

SALARY:

The estimated salary range for this position is $150,000.00 - $200,000.00 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate’s relevant experience, location, and other job-related factors.

Additional Benefits:

Healthcare and Retirement Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) with a generous employer match and profit-sharing contribution
• Wellness incentive program
• Life and accidental death and dismemberment (AD&D) insurance
• Flexible spending programs
• Short-term and long-term disability plans

Additional Benefit Programs

• Paid time off program
• Paid charitable leave
• Paid parental leave
• Tuition reimbursement program
• Personal insurance (auto/homeowners) discounts

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.