CX Video Production Marketing Manager

Cisco; Austin (TX); On-site; USD 104,000 - 132,000; Full time

Job summary

Cisco is seeking an experienced video producer to craft visuals that translate complex CX portfolio updates into engaging narratives. You will lead end-to-end production, from scripting to post-production, and coach executives for authentic on-camera delivery.

The role emphasizes high-volume asset management, cross-team collaboration, and delivering dynamic content for internal sites and global events. Cisco offers strong benefits and a fast-paced environment.

Qualifications

• Bachelor's degree in Film, Video Production, Marketing or related field.
• 3+ years of end-to-end video production experience including scripting, recording, and post-production.
• Advanced proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Illustrator, Photoshop).

Responsibilities

• Produce end-to-end video content translating complex updates into compelling visual narratives.
• Provide remote A/V coaching to senior leadership for authentic on-camera performances.
• Drive social engagement with platform-optimized edits for YouTube, LinkedIn, and Cisco.com.
• Collaborate with Events to deliver visual experiences for global flagship events.
• Maintain visual brand standards across all CX assets.

Skills

Video production

Scriptwriting

Editing

Motion graphics

Editorial pacing

Education

Bachelor's degree in Film, Video Production, Marketing

Tools

Premiere Pro

After Effects

Illustrator

Photoshop

Riverside Studio

Descript

Frame.io

Job description

The application window is expected to close on: 09/29/2026

MEET THE TEAM

The CX Marketing organization is a high-energy, collaborative team dedicated to driving the visual storytelling behind Cisco's Customer Experience portfolio. We function as a creative engine, bridging the gap between technical production and strategic messaging to amplify our most critical updates. Our team consists of content strategists, editors, and creative leads who work in tight alignment to produce engaging content for internal sites, social channels, and global stages. We are most excited by the opportunity to transform complex executive messaging into professional, high-impact visuals that resonate with our global audience. Joining our group means working at the intersection of technology and art to shape the future of the CX brand.

YOUR IMPACT

Produce end-to-end video content to translate complex technical portfolio updates into compelling visual narratives. Elevate executive presence by providing expert remote A/V coaching for the CX On Message series to capture authentic and impactful performances. Drive social media engagement through high-energy b-roll, kinetic typography, and platform-optimized edits tailored for YouTube, LinkedIn, and Cisco.com. Power global flagship events by partnering with the Events team to deliver cutting-edge visual experiences that reach thousands of stakeholders worldwide. Maintain visual brand standards across all assets to ensure consistent quality and alignment with the overarching CX strategy.

Minimum Qualifications

• Bachelor's degree in Film, Video Production, Marketing, or a related field.
• 3+ years of experience in end-to-end video production, including scriptwriting, recording, and post-production.
• Advanced technical proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Illustrator, and Photoshop).
• Demonstrated project management experience handling high-volume assets and tight review cycles.
• A professional portfolio showcasing advanced narrative storytelling, motion graphics, and editorial pacing.

Preferred Qualifications

• Proven ability to provide A/V coaching to senior leadership to ensure comfortable and authentic on-camera performance.
• Familiarity with production and collaboration tools such as Riverside Studio, Descript, and Frame.io.
• Strong interpersonal communication skills to effectively navigate feedback from diverse cross-functional stakeholders.
• Experience in vendor management, including briefing and overseeing external creative partners or agencies.
• Proven ability to maintain creative quality and professional composure under pressure during shifting schedules.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada

The starting salary range posted for this position is $104,100.00 to $131,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies.

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

New York City Metro Area

$121,400.00 - $177,100.00

Non-Metro New York State & Washington State

$111,800.00 - $163,000.00

• For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
• Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.