CWS Team Leader - Investigations / 61012074

State of South Carolina; Laurens (SC); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long Term Disability

Job summary

The South Carolina Department of Social Services seeks a Child Welfare Services Team Leader – Investigations to supervise case managers, coach staff, and ensure timely, safety-focused investigations in child welfare. This role emphasizes accountability, policy fidelity, and collaboration with families and professionals.

Responsibilities include ensuring FAST documentation, coordinating team meetings, managing on-call coverage, and supporting staff development through training and evaluations.

Qualifications

• Bachelor's Degree in Social Work, Behavioral Science, or Social Science required.
• Master's Degree or higher may substitute for required work experience.

Responsibilities

• Provides direct supervision to case managers in Child Welfare Service Investigations.
• Ensures timely and safety-focused initial investigations and addresses risk and safety concerns.
• Promotes safety, permanency and well-being by ensuring fidelity to policy and conducting meetings and reviews.
• Ensures FAST documentation is completed within policy time frames and CAPSS reflects up-to-date information.
• Participates in hiring, training, and evaluations of staff; supports on-call duties.

Education

Bachelor's Degree in Social Work, Behavioral Science, or Social Science

Job description

Job Responsibilities
Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.
Job Duties

• The Child Welfare Services Team Leader - Investigations provides direct supervision to case managers in Child Welfare Service area of Investigation. Ensures accountability of case managers by conducting case consultations, coaching, training and providing support in accordance with DSS Policy, Agency Mission and GPS Practice Model. Ensures initial investigations are conducted timely, safety and risk concerns are addressed, and services are offered to children and families who may have experienced and /or are risk of experience child maltreatment. Performs on-call duties and provides support to on-call staff.
• Promotes safety, permanency and well-being by ensuring fidelity to policy and procedures and conducting case consultations and case reviews, facilitating meetings, reviewing data reports, monitoring policy changes, and ensuring staff attendance in mandatory trainings.
• Ensures timely completion of the comprehensive Family Advocacy and Support Tool (FAST) according to time frames established by DSS policy. Ensures CAPSS reflects up to date case information and quality documentation. Ensures timely referrals for services and least intrusive interventions are used with families to address needs identified during investigations and maintain the safety of children. Ensures case manager participation in initial child and family team meetings.
• Authentically engages and works collaboratively with child welfare staff, families and other professionals with empathy, respect and leadership. Ensures concerted efforts to locate non-custodial parents and kinship support is ongoing. Responds timely and professionally to constituent inquiries.
• Ensures legal actions are initiated timely when risk and safety concerns require removal to foster care or non-emergency removal. Monitors adherence to court orders, identifies and addresses legal barriers that impact legal proceedings, and ensures court packets are submitted timely.
• Provides case managers with EPMS planning and evaluation plans. Participates in hiring and training of all new employees, promotes equal opportunity, develops a diverse workforce, and gives fair opportunity to all staff. Completes performance and practice evaluations on direct reports biannually and upon request for level ascension. Timely submits evaluations for level ascension.
• Maintains child welfare certification. Completes 20 hours of training yearly to include certifications that are required yearly.
• Maintains an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Understands the impact of trauma on families and secondary trauma on child welfare staff and applies principles to support families and staff.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data.
• Performs Red Cross shelter duty or other emergency shelter duties/services as directed.
• Other duties as assigned.
  

Minimum And Additional Requirements
A Bachelor's Degree in Social Work, Behavioral Science, or Social Science.
A Bachelor's Degree in any other field and one (1) year experience in a related field.
A Master's Degree or higher may be substituted for required work experience.
Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability