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An established industry player is seeking a detail-oriented individual to coordinate customs documentation and provide exceptional customer service. In this role, you will ensure compliance with international regulations while maintaining accurate records. You'll work closely with various stakeholders to facilitate smooth operations and handle high-volume tasks independently. With paid training and a supportive environment, this position offers a chance to grow your skills in a dynamic setting. Join a team committed to excellence and make a meaningful impact in the logistics industry.
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Provide impeccable customer service.
Obtain correct classification of goods for customs release from database, SOPs, tariff books, internet, or customs.
Data entry and processing of various import-related documentation for submission to US Customs, including handling all PGAs (Participating Government Agencies).
Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
Adhere to all international importing and exporting regulations.
Work closely with internal staff, departments, FedEx operations, and customers to deliver high-level service.
Process agency brokerage shipments.
May handle remote filings.
Ensure all government and organizational policies are followed.
Perform other duties as assigned. Paid training provided.
Qualifications: HS Diploma or GED required. No industry experience required; minimum of 6 months work experience preferred. Data entry/keyboard experience required. Proficiency in MS Office, Outlook, and office equipment. Excellent communication, organizational, interpersonal, and problem-solving skills. Ability to handle high volume and time-sensitive work independently. Ability to interact with customers, carriers, brokers, government agencies, and internal staff at all levels.
Preferred Qualifications: This role is remote. Candidates residing in Springfield, MO 65804 are required. Shift: Tuesday-Saturday, 2:30AM - 11:00AM Central Time.
Compensation: Range: $12.86 - $20.38, with a typical starting rate of $17.25. Actual pay depends on experience and other factors. Benefits include health, vision, dental insurance, retirement, and tuition reimbursement.
About FedEx Logistics: Provides freight forwarding, import/export services, customs brokerage, and trade solutions to help customers reach global markets. Committed to equal employment opportunity regardless of protected status, including veteran and disability status.