Customs Trade Agent

FedEx-Logistics; East Point (GA); Hybrid; USD 40,000 - 52,000; Full time

Job summary

FedEx Logistics in metro Atlanta is seeking a Documentation Coordinator to manage the paperwork required by US Customs for import shipments. You will ensure accurate data entry and seamless communication with internal teams to support timely releases.

This hybrid role requires a high level of organization, excellent written and verbal communication, and the ability to work independently with minimal supervision. The job emphasizes compliance, timely processing, and strong customer service.

Qualifications

• HS Diploma or GED required; no industry experience needed.
• At least one year of experience using computer systems for data entry and document creation.
• Excellent verbal and written communication; strong organizational and interpersonal skills.
• Ability to work independently with minimal supervision; high-volume, time-sensitive work.

Responsibilities

• Coordinate documentation for US Customs/Government Agencies for entry of goods.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from various sources.
• Data entry and processing of import-related documentation for submission to US Customs.
• Maintain and keep current shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing regulations.
• Process agency brokerage shipments.
• Work with internal staff to deliver high level of service.
• Perform other duties; paid training provided.

Skills

Data entry

Customer service

Communication skills

Organization

Interpersonal skills

Education

HS Diploma or GED

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing regulations.

Work closely with other internal staff and departments to deliver high level of service to customers.

Process agency brokerage shipments.

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. No work experience required.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.

Preferred Qualifications:

Shift: Mon - Fri 7:00 AM - 3:30 PM EST

Location: This is a hybrid role; must reside within 50-mile radius of facility.

Pay Transparency:

Pay:

Additional Details:

• Know Your Rights
• Pay Transparency

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.