Customs Specialist

Kuehne+Nagel; Moon (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Kuehne+Nagel is seeking a Customs Specialist to optimize cross-border movements and ensure compliant, timely shipments for US imports and exports. You will prepare documentation, coordinate with importers, carriers, and government agencies, including CBP, to resolve issues and minimize delays.

The role requires 2+ years in customs brokerage, familiarity with Cargowise and MS Office, and knowledge of Incoterms and HTSUS classifications.

Qualifications

• HS Diploma or Bachelor's degree is desirable
• 2+ years of experience in Customs brokerage handling import shipments
• Proficiency in customs brokerage software (e.g., Cargowise) and Microsoft Office Suite is an asset
• Knowledge on Incoterms, CBP regulations, FDA Prior Notice, and other HTSUS Classification import processes.
• Ability to multi-task, attention to detail, analyze complex regulatory requirements, and ensure 100% compliance

Responsibilities

• Prepare documents to clear merchandise through US Customs & Border Protection, PGA’s (Participating Governmental Agencies i.e. FDA, EPA, DOT, FCC, Fish and Wildlife)
• Ensure timely arrival and readiness to work at your assigned starting time
• Process shipments within department guidelines according to NBSC Customer list/ Controlling branch instructions
• Ensure timely and accurate input of all data/information necessary to process and facilitate shipments through U.S. Customs and PSG’s
• Classify goods according to the customers SOP’s and/or instructions
• Check Cargowise “buckets” daily to ensure all steps in entry/brokerage processes are being followed
• Document review and assessment for accuracy, verification of critical data elements for entry processing
• Scanning, archiving of entry document images and communicate entry # and entry status to carrier
• Communicate documentation discrepancies to supervisor and/or controlling branch
• Request or compile any necessary import documentation from client
• Manage and assist to resolve all customer queries and ensure resolution of all problems
• Interact closely with internal customers/departments to ensure customer service levels are achieved
• Achieve minimum prescribed hours of training each year

Skills

Customs brokerage

Cargowise

Microsoft Office

Incoterms & CBP rules

Regulatory compliance

Attention to detail

Education

HS diploma or bachelor's degree

Tools

Cargowise

Microsoft Office

Job description

It's more than a job

As a Customs Specialist at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.

Reporting to the Customs Supervisor, you will be responsible for ensuring the compliant and timely cross‑border movement of goods. This role prepares and validates import documentation, calculates applicable duties and taxes, and submits accurate electronic entries in accordance with regulatory requirements. You will also serve as a key liaison between importers, carriers, and government agencies—including U.S. Customs and Border Protection (CBP)—to facilitate customs clearance, resolve issues, and minimize shipment delays.

How you create impact

• Preparation of all documents necessary to clear merchandise through US. Customs & Border Protection, PGA’s (Participating Governmental Agencies i.e. FDA, EPA, DOT, FCC, Fish and Wildlife)
• Ensure timely arrival and readiness to work at your assigned starting time
• Process shipments within department guidelines according to NBSC Customer list/ Controlling branch instructions
• Ensure timely and accurate input of all data/information necessary to process and facilitate shipments through U.S. Customs and PSG’s
• Classify goods according to the customers SOP’s and/or instructions
• Check Cargowise “buckets” daily to ensure all steps in entry/brokerage processes are being followed
• Document review and assessment for accuracy, verification of critical data elements for entry processing
• Scanning, archiving of entry document images and communicate entry # and entry status to carrier
• Communicate documentation discrepancies to supervisor and/or controlling branch
• Request or compile any necessary import documentation from client
• Manage and assist to resolve all customer queries and ensure resolution of all problems
• Interact closely with internal customers/departments to ensure customer service levels are achieved
• Achieve minimum prescribed hours of training each year

What we would like you to bring

• HS Diploma or Bachelors degree is desirable
• 2+ years of experience in Customs brokerage handling import shipments
• Proficiency in customs brokerage software (e.g., Cargowise) and Microsoft Office Suite is an asset
• Knowledge on Incoterms, CBP regulations, FDA Prior Notice, and other HTSUS Classification import processes.
• Ability to multi-task, attention to detail, analyze complex regulatory requirements, and ensure 100% compliance

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. We offer a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

“Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.”

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.