Customs Manager, AMS

lego; Boston (MA); Hybrid; USD 108,000 - 162,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Headspace wellbeing app access

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

The LEGO Group in Boston, MA seeks a Customs Manager to lead the Global Tax team’s indirect and transaction tax work, focusing on customs across the Americas and collaborating with Shipping and Import/Export teams. The role reports to the Senior Tax Director and supports business growth with compliant processes.

We look for a data-driven problem-solver who can translate complex customs topics into actionable business actions while embracing a hybrid work rhythm.

Qualifications

• Managed local customs licenses and customs compliance activities within a multinational environment
• Managed Customs-Trade Partnership Against Terrorism (CTPAT)
• Delivered customs compliance training programs for business stakeholders
• Directed internal and external customs audits from preparation through resolution
• Executed activities within US Customs and Border Protection ACE and Customs Reconciliation programs, including reconciliation filings
• Used SAP solutions within tax, trade, or customs environments
• Worked with the US Foreign Trade Zone legal and administrative framework
• Managed transfer pricing adjustments and customs reconciliation processes
• Communicated professional indiv. Spanish

Responsibilities

• Monitor customs regulations, assess business impact, and support implementation of new requirements
• Support business initiatives and ad hoc projects from a customs perspective across the Americas and, at times, other regions
• Strengthen governance by partnering with shipping and import/export teams to ensure compliant and efficient processes
• Support the management of customs audits and compliance activities
• Help maintain customs programs, licenses, and trade compliance frameworks across the region
• Contribute to training and capability building within the wider organization

Skills

Customs compliance

CTPAT

Audits & governance

Data-driven decisions

Cross-functional collaboration

Tools

SAP

Job description

Job Description

Just imagine shaping how the LEGO® Group navigates customs requirements across the Americas while enabling business growth with confidence. Then make it real.

About the role

As our Customs Manager, you will play a key role within the Global Tax team, which is accountable for taxes across the LEGO Group. You will join the Indirect & Transaction Tax team and report to the Senior Tax Director based in Boston, MA. This role connects with colleagues across our digital organization and works closely with our Shipping and Import/Export Teams.

Required Qualifications

• Managed local customs licenses and customs compliance activities within a multinational environment
• Managed Customs-Trade Partnership Against Terrorism (CTPAT)
• Delivered customs compliance training programs for business stakeholders
• Directed internal and external customs audits from preparation through resolution
• Executed activities within US Customs and Border Protection ACE and Customs Reconciliation programs, including reconciliation filings

Preferred Qualifications

• Used SAP solutions within tax, trade, or customs environments
• Worked with the US Foreign Trade Zone legal and administrative framework
• Managed transfer pricing adjustments and customs reconciliation processes
• Communicated professional indiv. Spanish

What you will build

• Monitor customs regulations, assess business impact, and support implementation of new requirements
• Support business initiatives and ad hoc projects from a customs perspective across the Americas and, at times, other regions
• Strengthen governance by partnering with shipping and import/export teams to ensure compliant and efficient processes
• Support the management of customs audits and compliance activities
• Help maintain customs programs, licenses, and trade compliance frameworks across the region
• Contribute to training and capability building within the wider organization

If you have worked in a role where you balanced regulatory requirements with business priorities, you will feel at home here. What matters most is your ability to solve problems, work confidently with data, and translate complex customs topics into practical business actions.

Life on the team

You will be part of a team that helps protect and enable the business through effective tax and customs management. Working closely with colleagues across our Tax Organization and other business functions, you will contribute to a collaborative environment with a hybrid working rhythm. We are looking for someone who communicates clearly, builds strong networks, works independently, and enjoys collaborating with colleagues across a global organization.

What success looks like

Success means becoming a trusted customs advisor who can assess regulatory change, guide stakeholders through complex requirements, and support important business initiatives with confidence. Working closely with colleagues across our Tax Organization and other business functions while helping shape customs compliance and governance across the Americas. Over time, you will build strong relationships across the organization and become a key contributor to informed, risk-aware decision-making.

Compensation

The salary for this position has a range of $107,885.00 - $161,827.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date.

What's in it for you?

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want you to be your best self, so you will have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
• Colleague Discount - We know you will love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you will be rewarded through our bonus scheme
• Your workplace - When you join the team you will be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse