Customs Manager

WR Logistics; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) Match

Generous PTO

Collaborative environment

Job summary

WR Logistics is seeking an experienced Customs Brokerage Manager to lead our brokerage operations in Des Plaines, IL. The role oversees customs entry processing, compliance, and team development while delivering high-quality service to customers.

Key responsibilities include managing daily operations, ensuring regulatory compliance, reviewing documentation, and mentoring staff. The position requires licensure, strong leadership, and proficiency in MS Office, with a focus on collaborative,

Qualifications

• Licensed Customs House Broker preferred.
• Minimum 7 years of customs brokerage/entry writing experience.
• Strong knowledge of U.S. Customs regulations and import compliance.
• Proven leadership, communication, and problem-solving skills.
• Proficiency in Microsoft Office applications.

Responsibilities

• Manage daily customs brokerage operations and entry processing.
• Ensure compliance with U.S. Customs regulations and company standards.
• Review import documentation and resolve discrepancies.
• Monitor team performance, conduct audits, and implement corrective actions.
• Train, mentor, and develop brokerage staff.
• Collaborate with customers, internal teams, and overseas partners to ensure smooth shipment flow.

Skills

Customs brokerage

Leadership

Communication

Problem-solving

Regulatory compliance

Entry writing

Tools

Microsoft Office

Job description

We are seeking an experienced Customs Brokerage Manager to lead our brokerage operations in Des Plaines, IL. This role is responsible for overseeing customs entry processing, ensuring regulatory compliance, managing and developing a high-performing team, and delivering exceptional service to customers.

Key Responsibilities

• Manage daily customs brokerage operations and entry processing.
• Ensure compliance with U.S. Customs regulations and company standards.
• Review import documentation and resolve discrepancies.
• Monitor team performance, conduct audits, and implement corrective actions.
• Train, mentor, and develop brokerage staff.
• Collaborate with customers, internal teams, and overseas partners to ensure smooth shipment flow.

Requirements

• Licensed Customs House Broker preferred.
• Minimum 7 years of customs brokerage/entry writing experience.
• Strong knowledge of U.S. Customs regulations and import compliance.
• Proven leadership, communication, and problem-solving skills.
• Proficiency in Microsoft Office applications.
• 401(k) with Company Match
• Generous Paid Time Off
• Supportive, Collaborative Work Environment

If you're a driven customs professional looking to take the next step in your career, we'd love to hear from you.