Customs Expert

Kuehne+Nagel; El Paso (TX); Presencial; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Great compensation

Medical/dental benefits

401k retirement

Employee discounts

Tuition reimbursement

Training programs

Global work environment

Descripción de la vacante

Kuehne+Nagel is seeking a Customs Expert to optimize logistics and lead a Customs Brokerage team. The role focuses on supervising brokerage activities, ensuring regulatory compliance, and driving operational excellence to support cross-border shipments and customer service.

You will manage import declarations, collaborate with agencies like FDA/EPA/DOT/FCC, and mentor team members to strengthen processes and performance across global operations.

Formación

• Bachelor's degree in international business, supply chain management, or international relations.
• 3+ years of customs brokerage or customs operations experience.
• 1+ years of leadership or supervisory experience in customs brokerage operations.
• Strong understanding of U.S. Customs regulations, HTS classification, customs valuation, and import compliance.
• Experience working with Partner Government Agencies (FDA, EPA, DOT, FCC, etc.).
• Proficiency in CargoWise or similar customs brokerage software.
• Working knowledge of Incoterms and international trade processes.
• Ability to thrive in a fast-paced and deadline-driven environment.

Responsabilidades

• Lead, coach, and develop a team of Customs Brokerage Entry Writers.
• Assign daily workloads, monitor productivity, and manage team schedules.
• Ensure import declarations comply with U.S. Customs and CBP requirements and partner agencies.
• Review and audit customs entries for documentation accuracy, tariff classification, and valuation.
• Utilize CargoWise to monitor workflow and entry processing activities.
• Investigate, track, and resolve customs documentation discrepancies and compliance exceptions.
• Conduct root cause analysis and implement process improvements for performance.
• Serve as primary escalation point for internal stakeholders, customers, and global operations teams.
• Maintain strong relationships with customers, government agencies, and internal partners.

Conocimientos

Leadership

Team coaching

Regulatory compliance knowledge

Communication

Problem solving

Educación

Bachelor's degree

Herramientas

CargoWise

Descripción del empleo

It's more than a job

As a Customs Expert at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time- such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.

It's more than a job

As a Customs Expert at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time- such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine. As a Customs Expert you will be responsible for supervising customs brokerage activities, ensuring regulatory compliance, driving operational excellence, and supporting the professional development of your team. You will serve as the primary escalation point for complex customs matters while maintaining exceptional customer service and operational efficiency.

How you create impact

• Lead, coach, and develop a team of Customs Brokerage Entry Writers.
• Assign daily workloads, monitor productivity, and manage team schedules.
• Ensure import declarations comply with U.S. Customs and Border Protection (CBP) requirements and Partner Government Agencies (FDA, EPA, DOT, FCC, etc.).
• Review and audit customs entries to ensure accuracy of documentation, tariff classification, and valuation.
• Utilize customs brokerage systems, including CargoWise, to monitor workflow and entry processing activities.
• Investigate, track, and resolve customs documentation discrepancies and compliance exceptions.
• Conduct root cause analysis and implement process improvement initiatives to enhance operational performance.
• Act as the primary escalation point for internal stakeholders, customers, and global operations teams regarding import shipments and customs-related issues.
• Maintain strong relationships with customers, government agencies, and internal partners to support smooth cross-border operations.

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What we would like you to bring

• Bachelors Degree in a field like international business, supply chain management, or international relations.
• 3+ years of customs brokerage or customs operations experience.
• 1+ years of leadership or supervisory experience in customs brokerage operations.
• Strong understanding of U.S. Customs regulations, HTS classification, customs valuation, and import compliance.
• Experience working with Partner Government Agencies (FDA, EPA, DOT, FCC, etc.).
• Proficiency in CargoWise or similar customs brokerage software.
• Working knowledge of Incoterms and international trade processes.
• Ability to thrive in a fast-paced and deadline-driven environment.

What's in it for you

• Great compensation and medical/dental benefits package.
• 401k retirement savings plan.
• Employee discounts.
• Tuition reimbursement.
• Excellent training programs.
• A fun, and interesting global work environment.

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment). Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending on individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.