Customs Entry Specialist

LOGISTEED America, INC; Elk Grove Village (IL); On-site; USD 34,000 - 41,000; Full time

Job summary

LOGISTEED America, Inc. in Elk Grove Village, IL is hiring an Entry Specialist to support customs clearance and import procedures. You will handle documentation, HS classifications, ISF filings, and accurate data entry for client shipments while coordinating with US Customs Brokerage.

The role requires at least 2 years in operational freight forwarding and familiarity with CargoWise and HTS classifications. Strong communication, attention to detail and a team-oriented mindset are essential.

Qualifications

• Minimum of 2 years’ operational freight forwarding experience in custom entry writing.
• Experience with metal commodities, tariff applications, and HTS classifications.
• Proficiency with CargoWise and Microsoft Office applications.

Responsibilities

• Classifying imported commodities and filing entries for customs clearance.
• Preparing and filing ACH statements and related finance tasks.
• Coordinate with US Customs Brokerage to guide freight efficiently through procedures.
• Maintain accurate documentation and data entry for shipments.

Skills

Fluency in English

Attention to detail

Customer service

Education

High school diploma / GED

Tools

CargoWise

Microsoft Office

Job description

Location: Elk Grove Village, IL (On-site)

Join a Global Leader in Logistics and Supply Chain Innovation

LOGISTEED America, Inc. is a premier provider of logistics and supply chain solutions, delivering intelligent transportation, warehousing, freight forwarding, and customs services across the U.S. and globally. With offices in major cities including Chicago, Los Angeles, New York, Dallas, Miami, and Seattle, we combine cutting-edge technology with a people-first approach to move goods efficiently and responsibly.

This position reports to CHB Manager. The successful candidate in this position will possess key skills and experience which include knowledge of international import transportation, import brokerage procedures, U.S. Customs and Border Protection (“Customs”), and Participating Government Agency (“PGA”)requirements including the clearance process, classification and valuation.

This role primarily requires the individual to manage accounts from A to Z, prepare all documentation necessary to clear merchandise through Customs and any applicable PGA, provide excellent, thorough, and prompt customer service and perform any tasks assigned by the Manager, Supervisor, or Team Lead that meets the needs of the team and department.

Qualities

• Ethical with sound business judgment
• Possesses a passion to help team members
• Ability to work well with others at all level, enjoys being part of a team and is a true team player
• Professional presentation
• Strong customer relations
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Balances team’s needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Essential Functions

OPERATIONS

• Performing tasks safely.
• Ensuring area housekeeping requirements are met.
• Meeting established procedures and productivity, safety and quality standards including all OSHA rules and LOGISTEED America, Inc. safety practices.
• Meeting attendance & punctuality standards.
• Communicating both orally and in writing in a clear and concise manner.
• Maintaining communication and control through all phases of the file/entry.
• Maintaining an understanding of changing tariffs and their reporting requirements.
• Classifying imported commodities, filing entries, and resolving any issue related to Customs clearance as assigned.
• Entering and transmitting ISFs (Importer Security Filing) for ocean shipments.
• Obtaining and checking all transportation documentation to meet Customs and insurance requirements and compliance with local and international regulations.
• Entering data of client shipment detail including country of origin, documentation, HTS classification and payment is up to date and accurate.
• Resolving customer issues, handling and solving incidents (e.g. disputes)
• Preparing Customs entries, including HTS classification, data input, customer invoicing and delivery of freight.
• Preparing and filing of ACH statements, verifying accuracy of information in CargoWise.
• Coordinating with US Customs Brokerage to guide the freight efficiently through complex import procedures.
• Communicating with Customs and Other Government agencies to ensure accurate regulatory compliance.
• Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines.
• Ability to multitask and produce output in high pressure and fast-paced environment.
• Ability to work a flexible schedule as customer and business need dictates.
• Able to consistently produce highly accurate information for internal operations and external customers.
• Assisting supervisor and performing other duties as assigned by the Manager.

COMMUNICATIONS

• Communicating both orally and in writing in a clear, professional and concise manner
• Resolving customer issues, handling and solving incidents (e.g. disputes)
• Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines

SAFETY

• Meeting established procedures and productivity, safety and quality standards
• Performing tasks safely
• Ensuring area housekeeping requirements are met

FINANCE

• Processing bills and accounting related to import shipments.
• Preparing and filing of ACH statements

TRAINING

• Ability to self-direct workflow, meeting all goals outlined by manager
• Performing other duties as assigned by the Manager

COLLABORATION

• Ability to work a flexible schedule as customer and business need dictates
• Resolving customer issues, handling and solving incidents (e.g. disputes)

Non-Essential Functions

• Strategic Thinking
• Problem Solving/Analysis
• Project Management
• Personal Effectiveness/Credibility
• Multi-tasking

Supervisory Responsibility

• Not applicable

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

• Minimum of 2 years’ operational freight forwarding experience in custom entry writing.
• Previous experience with metal commodities, tariff application, and HTS classifications.
• Previous experience with CargoWise preferred.

Education and Certifications

• High school diploma / GED required
• Equivalent work experience will be considered

Experience Requirements and Preferences

• Excellent verbal and written communications skills
• Proven strong business acumen
• Effective, clear, and concise communication skills
• Detail oriented with ability to solve problems independently as well as in a team environment
• Demonstrated experience interacting, developing and maintaining customer relationships
• Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
• Proficient in Microsoft Office applications
• Ability to understand any and all safety requirements and regulations (OSHA)
• Ability to pass all TSA background requirements
• Knowledge of ISF filing
• Ability to work flexible hours according to business needs
• Fluency in English
• Must pass criminal background check

Additional Eligibility Qualifications

Ability to read, analyze and interpret complex data

Ability to respond effectively to most sensitive inquiries or complaints

Work Authorization/Security Clearance (if applicable)

Must be legally authorized to work in the United States. List any visa requirements, H1-B sponsorship, special clearances, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

One hundred percent of the work time will be spent in an office setting where the environment is climate controlled.

LOGISTEED America, Inc. is an equal opportunity organization. We abide by all applicable equal opportunity laws and regulations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Information is obtained as part of an employee’s essential job functions if: (1) access to compensation information is necessary to perform that function or another routinely assigned business task, or (2) the function or duties of the position include protecting and maintaining the privacy of employee personnel records, including compensation information.

Nothing in this statement prevents LOGISTEED America, Inc. from disciplining, terminating, or otherwise taking adverse action against an applicant or employee because they have violated another workplace rule. LOGISTEED America, Inc. fully supports the above pay transparency nondiscrimination statement.

LOGISTEED America, Inc. is an Equal Opportunity Employer (EOE/M/F/D/V) committed to a diverse and inclusive workplace.

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Pay Range: $25.00-$30.00 /per hour DOQ (This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.)

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