Customs Brokerage Manager – Compliance & Ops

DSV Road GmbH; Mendota Heights (MN); On-site; USD 105,500 - 132,000; Full time

Job summary

DSV – Global Transport and Logistics in Mendota Heights, MN, seeks a Manager of Customs Brokerage to lead the on-site customs team, ensure compliance with CBP regulations, and optimize customs processes. You will report to the Regional Customs Director and supervise daily operations, audits, and interactions with clients and authorities.

The role requires a strong background in US customs, leadership capabilities, and the ability to drive efficiency while maintaining rigorous compliance.

Qualifications

• Bachelor's degree in international trade, supply chain management, or a related field.
• U.S. Customs Brokerage License.
• Minimum of 5 years of experience in customs operations, including management and customs compliance responsibilities.
• In-depth understanding of Customs regulations, import requirements, and international trade practices.
• Proven leadership and people management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in customs valuation and classification methodologies.
• Knowledge of customs automation systems and software.
• Familiarity with customs audits and compliance assessments.
• Experience with ACE Secure Data Portal
• Fluent in English (oral and written)

Responsibilities

• Provide training and development opportunities to the customs team to enhance their knowledge and skills.
• Monitor volume and type of business conducted.
• Monitor reject rate for the various customs transactions relative to overall volume.
• Ensure brokerage employees have current editions of CBP regulations, the Harmonized Tariff Schedule of the United States, and CBP issuances.
• Perform audits and reviews of the customs transactions handled.
• Monitor and ensure timeliness of processing entries and payment of duty, tax, or other debt or obligation owing to the Government for which the broker is responsible, or for which the broker has received payment from a client.
• Ensure proper and timely responsiveness and action to communications, direction, and notices from CBP.
• Conduct Customs entry audits and compliance reviews to assess adherence to regulations and internal procedures.
• Maintain documents required under 19 CFR 163.
• Optimize customs processes to enhance efficiency and minimize customs clearance delays.
• Manage partnership with customs authorities and clients.
• Collaborate with cross-functional teams to ensure alignment and compliance with customs requirements.
• Enforce the Brokerage Recognition of Achievements and Growth program locally.

Skills

Leadership

People management

Analytical thinking

Problem solving

Communication

English fluency

Attention to detail

Interpersonal skills

Education

Bachelor's degree in international trade or supply chain

Tools

ACE Secure Data Portal

Customs management software

Microsoft Office

Job description

DSV – Global Transport and Logistics in Mendota Heights, MN, seeks a Manager of Customs Brokerage to lead the on-site customs team, ensure compliance with CBP regulations, and optimize customs processes. You will report to the Regional Customs Director and supervise daily operations, audits, and interactions with clients and authorities.

The role requires a strong background in US customs, leadership capabilities, and the ability to drive efficiency while maintaining rigorous compliance.