Customs Brokerage Agent

Expeditors International; Plainfield (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Life Insurance

Employee stock purchase plan

Training and development program

Growth opportunities

Referral bonus

Job summary

Expeditors International is seeking a qualified Customs Brokerage professional in the United States to manage entry declarations and ensure compliance across all transport modes. You will support timely filings, accurate billing, and proactive process improvements within a collaborative team.

You will work closely with leadership to meet KPI targets, handle complex filings (FDA/PGAs), and maintain high standards of accuracy and customer communication.

Qualifications

• Minimum 2 years of customs brokerage experience.
• Experience processing entries across all transport modes with FDA/PGAs including FDA Certification.
• Ability to work under pressure.
• Take ownership of tasks and outcomes.
• Team player who contributes to a positive environment.
• Multi-tasking, detail-oriented and prioritization skills.

Responsibilities

• Prepare timely, accurate entry declarations.
• Meet or exceed KPI targets daily.
• Propose process improvements to leadership.
• Open files as required.
• Monitor timely entry release and agency filings.
• Scan and index documents into imaging system.
• Ensure accurate and timely billing to clients.
• Coordinate turnover to dispatch.
• Provide clear, timely communication with customers (internal and external).

Skills

Customs brokerage experience

Entry processing

Team player

Under pressure

Attention to detail

Tools

Imaging system

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

• Abilityto prepare timely, accurate entry declarations
• Must be able to meet/exceed our best-in-class key performance indicators daily
• Must be visionary and able to bring ideas to leadership to improve processes
• Open files as required
• Monitor timely entry release
• Monitor all PGA (FDA, etc.) files, ensure the release of all agencies
• Scan, and index documents into imaging system
• Proper handling of“Entry Documents Required Entries”
• Accurate & Timely billing – including sending billing to clients as required
• Turnover to dispatch as required, timely
• Customer Service – timely, clear & accurate communication both written and verbal with customers both internal and external

Qualifications

• At least 2 years prior customs brokerage experience
• Experience with processing entries, all modes of transportation, with all PGAs including FDA Certification
• Ability to work under pressure
• Take ownership of all that you do
• Being a team player makes it a positive work environment and shows respect
• Multi-tasking, Obsessed with detail, and a sense of prioritization

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus