Customs Associate

Flexport; Atlanta (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

Flexport, Atlanta, is hiring a Customs Entry Writer to navigate complex customs regulations and ensure compliant import clearance for our clients. You will prepare and file required documentation, coordinate with CBP, and collaborate with global partners to deliver timely advice and support.

The role emphasizes accuracy, independence under tight deadlines, and leveraging Flexport technology to streamline operations.

Qualifications

• 1+ year of experience as a Customs Entry Writer.
• Familiar with U.S. Customs regulations, classifications and rulings.
• Compliance-first mindset with high integrity and regulatory adherence.
• Ability to work independently under pressure and tight deadlines.
• Strong communication and time management skills.
• Bachelor's degree in Business, Supply Chain, or related field (a plus).

Responsibilities

• Navigate complex customs regulations to ensure compliance with international protocols and legal requirements.
• Obtain necessary documents and provide accurate information to CBP for smooth clearance.
• Collaborate with international clients and partners to provide timely customs advice and support.
• Optimize processes using Flexport technology and provide data-driven recommendations.
• Meet internal KPIs for quality and timeliness.
• Follow SOPs and propose improvements as needed.
• Participate in business reviews and client operational calls.

Skills

Customs Entry Writer

US Customs Regulations

Attention to Detail

Time Management

Communication Skills

Education

Bachelor's degree in Business or related

Job description

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

Flexport continues to experience significant growth as a technology platform for international trade. One of the company's core products is Customs which is working on behalf of clients to facilitate the import of goods across international borders. The process includes classifying the imported items, calculating duties, and transmitting this information to the US government. The Customs team works with clients, shippers, and other freight companies to collect and file the necessary documentation required by different governments to import goods. Internally, the Customs team works closely with our technology partners to drive innovation through process automation. This product is positioned for more than 10x growth in the coming five years.

This is a great opportunity for someone with at least 1 year of Customs experience to join the broker of the future. As part of our team, you'll leverage state-of-the-art technology to streamline and automate customs processes, setting new standards in the industry. You’ll be working alongside industry leaders and experts in a vibrant, intellectually stimulating environment that thrives on innovation and teamwork to drive global trade. We invest in our people and provide continuous learning opportunities to help you advance in your career and become a thought leader in the customs brokerage field. Be part of Flexport, where your contributions as a Customs Broker will not only redefine the trade landscape and help us build the future of global trade!

Key Responsibilities:

• Navigate the complex landscape of customs regulations and ensure that all goods comply with international protocols and legal requirements
• Obtain necessary documents and provide complete and accurate information to CBP to facilitate smooth customs clearance
• Collaborate with international clients and logistics partners to provide them with timely and accurate customs advice and support
• Optimize customs processes using Flexport's proprietary technology, providing insights and data-driven recommendations to our clients
• You will be responsible for ensuring your work satisfies internal key performance indicators that demonstrate quality and timeliness.
• Follow standard operating procedures (SOP) and improve processes as needed
• Participate in business reviews on a regular cadence including presentation prep as well as hold client operational calls when deemed necessary

Qualifications:

• At least 1 year experience as a Customs Entry Writer
• Familiarity with U.S. Customs regulations, classifications, and rulings
• A "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence
• Works independently with minimal supervision
• Works under fluctuating pressure and tight deadlines
• Adapt to new technology and can thrive in a fast paced environment
• Effective time management. Be able to properly prioritize and manage a large volume of tasks
• High attention to detail
• Effectively seek and receive feedback
• Effective communication both verbally and in writing
• Orientation towards working smarter and adopting best practices and standardization
• Strong problem-solving capabilities
• Bachelor's degree in Business, Supply Chain Management, or a related field a plus

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Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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This full-time role requires you to work in office 5 days per week into our Atlanta office.