Customer Support Specialist/Travel (Flexible Schedule)

Hjbtravels; Columbus (OH); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling (part time or full time)

Training and ongoing support

Growth opportunities

Job summary

Hjbtravels is seeking a Customer Support Specialist to assist clients within the travel industry. Ideal candidates enjoy helping others and have strong communication skills. You will respond to inquiries, support bookings, and maintain positive customer experiences.

This role offers flexible scheduling options, training, and growth opportunities. If you are detail-oriented and interested in travel, we want to hear from you!

Qualifications

• Customer service experience preferred but not required.
• Able to work independently.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions and reservations.
• Provide accurate information about destinations and policies.
• Maintain documentation of customer interactions.

Skills

Strong communication and customer service skills

Detail-oriented

Time management

Computer proficiency

Job description

Customer Support Specialist/Travel (Flexible Schedule)

Job Openings Customer Support Specialist/Travel (Flexible Schedule)

About the job Customer Support Specialist/Travel (Flexible Schedule)

Job Description:

We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.

In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.

Key Responsibilities:

• Respond to customer inquiries via phone and email
• Assist clients with travel questions, reservations, and general support
• Provide accurate information about destinations, policies, and procedures
• Deliver professional, friendly, and consistent customer service
• Follow company standards and operational guidelines
• Maintain clear documentation of customer interactions

Qualifications:

• Strong communication and customer service skills
• Previous customer service experience preferred but not required
• Ability to work independently and manage time effectively
• Comfortable using computers, email, and online tools
• Detail-oriented with a solution-focused mindset
• Interest in the travel industry is a plus

What We Offer:

• Flexible scheduling (part time or full time)
• Training and ongoing support
• Growth opportunities within the travel industry
• Collaborative and supportive team environment