Customer Support & Dispatch Coordinator

Aramark; Livonia (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Aramark in Livonia, MI is seeking a capable administrative professional to support services, coordinating orders, processing requests, and maintaining records. The role involves daily customer interactions, data entry in MS Office, and ensuring timely reporting.

Candidates should have 3-5 years of work experience, a high school diploma (associates preferred), strong communication and organizational skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 3-5 years of work experience preferred.
• High School Diploma required. Associates Degree preferred.
• MS Office Experience with proficiency in Excel required.
• Strong communication skills.
• Excellent customer service and administrative skills required.
• Ability to develop and maintain a positive working relationship with others.
• Detail oriented, ability to multi-task, with strong organizational skills are required

Responsibilities

• Demonstrates active, personal, daily involvement, visibility, open-mindedness, and professionalism to Support Services, staff, internal and external customers, and suppliers.
• Maintains required departmental records, reports, and files in accordance with established policies and procedures while obtaining processes and distributing reports in a timely manner.
• Call and process electronic or telephone orders/requests.
• Phones/Customer Service
• Check Market Center general email box
• Prepare ship route for processing (printing, posting)
• Service call back
• Service Dispatch
• Place work order for service calls
• Process refunds

Skills

MS Office proficiency

Communication skills

Customer service skills

Administrative skills

Detail oriented

Multi-tasking

Organizational skills

Education

High School Diploma

Associate's Degree

Tools

Excel

Job description

Aramark in Livonia, MI is seeking a capable administrative professional to support services, coordinating orders, processing requests, and maintaining records. The role involves daily customer interactions, data entry in MS Office, and ensuring timely reporting.

Candidates should have 3-5 years of work experience, a high school diploma (associates preferred), strong communication and organizational skills, and the ability to multitask in a fast-paced environment.