Customer Support Assistant

Futura Marketing- und Vertriebsservice GmbH; Remote; USD 10,000 - 60,000; Part time

Job summary

A leading marketing support company is hiring a remote Customer Support Assistant based in San Juan, Puerto Rico. This part-time role offers flexible weekday shifts and requires no prior experience as full training will be provided. The assistant will respond to customer inquiries, manage order records, and escalate issues when necessary. With a pay rate of $21-$26/hour, this position is ideal for those residing in Puerto Rico seeking a supportive and inclusive work environment.

Benefits

$21-$26/hour, paid weekly

Flexible part-time scheduling

Training and tools provided

Supportive and inclusive team

Structured onboarding process

Qualifications

• No support experience required.
• Must reside in Puerto Rico.

Responsibilities

• Respond to customer emails and inquiries.
• Update order and shipping records.
• Help resolve delivery-related issues.
• Follow service workflows and scripts.
• Log support activity accurately.
• Escalate complex requests when needed.

Skills

Strong written communication

Basic computer and typing skills

Detail-oriented

Dependable

Fluent in English

Job description

Futura Marketing is hiring a remote Customer Support Assistant in San Juan, Puerto Rico. This is a part‑time position with weekday day shifts. No prior experience required — full training provided. Pay: $21-$26/hour.

Responsibilities

• Respond to customer emails and inquiries
• Update order and shipping records
• Help resolve delivery‑related issues
• Follow service workflows and scripts
• Log support activity accurately
• Escalate complex requests when needed

Requirements

• No support experience required
• Strong written communication
• Basic computer and typing skills
• Detail‑oriented and dependable
• Fluent in English
• Must reside in Puerto Rico

Employee Advantages

• $21-$26/hour, paid weekly
• Remote work within Puerto Rico
• Flexible part‑time scheduling
• Training and tools provided
• Supportive and inclusive team
• Structured onboarding process

Live in Puerto Rico and want to work from home? Apply now to join Futura Marketing as a Customer Support Assistant. A simple resume is required — we’ll take care of the rest!