Customer Support Assistant

Futura Marketing- und Vertriebsservice GmbH; Remote; USD 10,000 - 60,000; Part time

Job summary

A remote marketing firm is seeking a Customer Support Assistant based in Puerto Rico. This part-time role offers flexible weekday shifts and pays $21-$26/hour. Responsibilities include responding to customer inquiries, updating records, and resolving delivery issues. No prior experience is required, with full training provided. The ideal candidate should have strong written communication skills and be detail-oriented. Join a supportive and inclusive team and enjoy the benefits of remote work.

Benefits

$21-$26/hour, paid weekly

Flexible part-time scheduling

Training and tools provided

Supportive and inclusive team

Structured onboarding process

Qualifications

• No prior support experience required.
• Must reside in Puerto Rico.
• Detail-oriented and dependable with strong written communication.

Responsibilities

• Respond to customer emails and inquiries.
• Update order and shipping records.
• Help resolve delivery-related issues.
• Log support activity accurately.
• Escalate complex requests when needed.

Skills

Strong written communication

Basic computer skills

Detail-oriented

Dependable

Fluent in English

Job description

Futura Marketing is hiring a remote Customer Support Assistant in Mayagüez, Puerto Rico. This is a part-time position with weekday day shifts. No prior experience required — full training provided. Pay: $21-$26/hour.

Responsibilities

• Respond to customer emails and inquiries
• Update order and shipping records
• Help resolve delivery‑related issues
• Follow service workflows and scripts
• Log support activity accurately
• Escalate complex requests when needed

Requirements

• No support experience required
• Strong written communication
• Basic computer and typing skills
• Detail-oriented and dependable
• Fluent in English
• Must reside in Puerto Rico

Employee Advantages

• $21-$26/hour, paid weekly
• Remote work within Puerto Rico
• Flexible part‑time scheduling
• Training and tools provided
• Supportive and inclusive team
• Structured onboarding process

Live in Puerto Rico and want to work from home? Apply now to join Futura Marketing as a Customer Support Assistant. A simple resume is required — we'll take care of the rest!