Customer Success Rep + Base Salary + Onsite

American Power & Gas; Clearwater (FL); On-site; USD 68,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

Weekly pay

On-site training

Leads provided

Career advancement

Team events

Community outreach

Job summary

American Power & Gas is hiring a Customer Success Representative to join our on-site team in a full-time role. The position offers a base salary plus commission and residual pay, with paid on-site training and ongoing coaching.

You will engage residential and small commercial customers, introducing green energy options and guiding them through the decision process. Training is provided, and leads are supplied.

Responsibilities

• Speaking with customers by phone and understanding their energy needs
• Introducing customers to available green energy solutions
• Explaining products and services clearly and professionally
• Providing exceptional customer service throughout the customer experience
• Answering questions and helping customers make informed decisions
• Building strong and lasting customer relationships
• Following up with customers and helping create a positive customer experience
• Working toward individual and team sales goals
• Handling a high volume of customer conversations
• Maintaining a positive and professional attitude throughout every interaction
• Participating in ongoing training, coaching, and development
• Building a customer portfolio that may provide ongoing residual pay

Job description

Customer Success Representative

American Power & Gas | Full Time | On Site

Pay: $1,500 to $2,000+ per week (Base Salary + Commission + Residual Pay)
Schedule: Monday through Friday, 8:30 AM to 5:00 PM
No Weekends
Location: On Site

Build Your Career. Earn More. Make an Impact.

Are you outgoing, motivated, and looking for a career where your hard work is rewarded?

American Power & Gas (APG) is hiring Customer Success Representatives to join our growing team. This is an exciting opportunity for motivated individuals who want to build a career in customer service, inside sales, and green energy.

No previous sales or telemarketing experience is required. We provide paid, on site training, ongoing coaching, qualified leads, and the opportunity to earn a base salary, commission, and residual pay.

As a Customer Success Representative, you will help residential and small commercial customers explore energy solutions while representing a company focused on providing green energy options and creating a positive impact in the communities we serve.

Why Become a Customer Success Representative at APG?

• $1,500 to $2,000+ per week earning potential
• Guaranteed base salary plus commission and residual pay
• Residual income opportunity from qualifying customer accounts
• Weekly pay
• Paid on site training
• No previous sales experience required
• Monday through Friday schedule
• No weekends
• 8:30 AM to 5:00 PM
• Health, dental, vision, and life insurance
• Paid time off and paid holidays
• Leads are provided
• Ongoing coaching and professional development
• Career advancement opportunities
• Team events and company activities
• Community outreach and charitable initiatives
• Opportunity to represent a company providing green energy solutions
• Join a company with 25 years in business and more than 43,000 customers

What Does a Customer Success Representative Do?

As a Customer Success Representative, you will work directly with residential and small commercial customers in a professional and fast paced call center environment.

Your responsibilities may include:

• Speaking with customers by phone and understanding their energy needs
• Introducing customers to available green energy solutions
• Explaining products and services clearly and professionally
• Providing exceptional customer service throughout the customer experience
• Answering questions and helping customers make informed decisions
• Building strong and lasting customer relationships
• Following up with customers and helping create a positive customer experience
• Working toward individual and team sales goals
• Handling a high volume of customer conversations
• Maintaining a positive and professional attitude throughout every interaction
• Participating in ongoing training, coaching, and development
• Building a customer portfolio that may provide ongoing residual pay

Green Energy With a Purpose

At American Power & Gas, we are proud to be part of the growing green energy industry.

As a Customer Success Representative, you are not simply making sales calls. You are helping customers learn about energy options while representing a company committed to providing green energy solutions to residential and commercial customers.

Our mission goes beyond business.

We believe in giving back to the communities where our employees and customers live and work. Through community outreach, charitable activities, company events, and opportunities to support local causes, our team has opportunities to make a difference outside of the workplace as well.

If you are looking for a company where you can earn, grow, help customers, and give back, APG may be the right fit for you.

Get Paid for Your Performance and Your Relationships

We believe our Customer Success Representatives should have the opportunity to benefit from their hard work.

Our compensation structure combines:

Base Salary + Commission + Residual Pay

In addition to your base salary and performance based commission, eligible customer accounts may provide an opportunity for ongoing residual income.

This gives our Customer Success Representatives multiple ways to increase their earning potential while building valuable customer relationships.

No Sales Experience? No Problem.

You do not need previous sales experience to become a successful Customer Success Representative.

Our paid training program is designed to teach you the skills you need to succeed. You will receive hands on training, ongoing coaching, and support from experienced team members.

We welcome candidates from a variety of backgrounds, including:

• Customer service
• Retail
• Hospitality
• Call centers
• Inside sales
• Telemarketing
• Account management
• Business development
• Recent graduates
• Entry level sales
• Experienced sales professionals

We are looking for people who are:

• Confident and comfortable communicating over the phone
• Excellent listeners
• Motivated by goals and earning potential
• Customer focused
• Positive and professional
• Coachable and open to feedback
• Comfortable working in a fast paced environment
• Team oriented
• Dependable and motivated to grow

More Than Just a Job

At American Power & Gas, we want our Customer Success Representatives to have the opportunity to build a real career.

Many of our top performers started with little or no sales experience. We provide the training, leads, coaching, tools, and support. You bring the motivation and willingness to learn.

You will develop valuable skills in:

• Customer service
• Inside sales
• Communication
• Relationship building
• Green energy
• Business development
• Customer retention
• Sales and negotiation

As you grow as a Customer Success Representative, there are opportunities to take on additional responsibilities and advance your career.