Customer Success & Parts Sales Support Specialist

Baumer of America, Inc.; Tampa (FL); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Health, dental and vision coverage 82% company paid

401 (k) Retirement Plan – 100% match up to 5%

Vacation and Sick time earned on accrual basis

Job summary

A leading manufacturing company in Tampa, FL is seeking a full-time Sales Support Associate. This role focuses on providing exceptional customer service, handling inquiries, and maintaining strong customer relationships. Responsibilities include processing orders, coordinating shipments, and supporting sales representatives. Candidates should have an Associate's degree, 1-2 years of customer service experience, and intermediate Microsoft Office skills. The position offers a competitive salary of $20.00 - $22.00 per hour and comprehensive benefits.

Qualifications

• 1–2 years of customer service experience required.
• Intermediate skills with Microsoft Office (Word, Excel, etc.).
• Fluent in English, typing speed of at least 60 words per minute.

Responsibilities

• Provide exceptional customer service and maintain strong customer relationships.
• Handle inquiries, quotes, and order processes.
• Coordinate shipments and manage customer returns.

Skills

Customer service

Communication

Problem solving

Time management

Education

Associate degree or Higher

Tools

Microsoft Office

Business Central

Job description

A leading manufacturing company in Tampa, FL is seeking a full-time Sales Support Associate. This role focuses on providing exceptional customer service, handling inquiries, and maintaining strong customer relationships. Responsibilities include processing orders, coordinating shipments, and supporting sales representatives. Candidates should have an Associate's degree, 1-2 years of customer service experience, and intermediate Microsoft Office skills. The position offers a competitive salary of $20.00 - $22.00 per hour and comprehensive benefits.